Account Executive

| Atlanta, GA, USA | Hybrid
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Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billion in affordable and responsible credit to our 2.7M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.


About the Role:

We are building a brand new Home Improvement business HQ’d in Atlanta under the umbrella of Upgrade.  We’ve put together an experienced leadership team in this space and now want to build a sales team who wants to contribute and learn beyond just day-to-day selling. We are looking for an Account Executive to join and help build our sales team in North America. The sales team is responsible for attracting new home improvement contractors to offer their customers payment options through Upgrade.

What’s unique about this role is that you’ll be joining the Home Improvement team at the ground floor.  If you’ve ever dreamed of working at an early stage start-up, this role will allow you to contribute well beyond the scope of a normal AE role, and to have a hands-on opportunity to help create a business from the ground floor.  You’ll be able to do all of this under the umbrella of an established Bay-Area FinTech without the risks that most early stage start-ups face.  Our future leaders will likely come from this initial group of entrepreneurial sellers, so come join us and help build something great in Atlanta.


What You’ll Do: 

  • Have a desire to not only sell, but to shape go-to-market offerings and sales processes
  • Own the entire end to end sales cycle from create to close
  • Maintain a robust sales pipeline within target accounts and track in Salesforce
  • Develop key relationships with your clients at the C Suite level and cultivate lasting relationships with customers
  • Refine and deliver sales presentations to customers
  • Consistently overachieve targets through a customer-obsessed approach
  • Engage in and champion the proper culture and processes for a motivated, balanced, and highly efficient team capable of scaling up at later stages of organizational maturity
  • Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
  • Regularly iterate messaging that will scale our outbound prospecting engine
  • Partner with the Sales and Customer Success leadership teams to develop account-based sales strategies to uncover value for all go-to-market department leaders
  • Drive activity using multiple channels and resources inside and outside the organization. Prospect and generate relationships with new customers
  • Adopt and execute high-velocity selling methodologies
  • Have a passion for driving customer adoption and satisfaction


What We Look For:

  • Minimum of 2+ years of experience in SaaS or Channel full sales cycles or highly relatable functions
  • Interest in not just performing the AE role but in helping shape a new offering’s go-to-market
  • Willing to travel up to 25% of time
  • Experience in developing trusted relationships with new customers
  • Effective presentation and communication skills
  • Self-driven and track record in exceeding goals
  • Strong collaborator with cross-functional teams to succeed in managing projects and deal cycles of all sizes
  • Adaptability - you understand that change is constant, and you embrace it. You’re agile and resilient. You move quickly and encourage continued improvement
  • Strong work ethic and competitive mindset. You always want to be at the top of the leaderboard


What We Offer You: 

  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance 
  • Flexible PTO
  • Opportunities for professional growth and development 
  • Paid parental leave
  • Health & wellness initiatives

#LI-Onsite

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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An Insider's view of Upgrade, Inc.

How do you collaborate with other teams in the company?

I'm surrounded by so many smart, humble and passionate people, where I can learn and grow from everyday. With culture where everyone’s voice is valued and heard, this makes for a very collaborative and thriving workplace where you can grow. It is very empowering and it truly feels like we can achieve anything we, as a team, set our minds toward.

Nelson Lobo

Software Engineer

What are some things you learned at the company?

Since I started at Upgrade, I have been exposed to new technologies for test automation, infrastructure and code coverage, to name a few. I had some challenges in making our test framework more efficient and faster. This is another aspect of Upgrade that I love: there are always different projects to work on which means new learning opportunities.

Seti Momayez

QA Developer

What are Upgrade, Inc. Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Upgrade offers up to 4% match after 90 days of employment.
Company equity
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

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