Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.
At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health.
Location: Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area)
Position Overview:
The Account Executive is the primary relationship owner for an assigned portfolio of health system clients, responsible for driving client satisfaction, retention, and growth through strategic account leadership and consultative partnership. This role serves as a trusted advisor to executive stakeholders, leads the client lifecycle starting in sales support and implementation through renewal, coordinates cross-functional resources, and provides proactive guidance on pharmacy benefit management strategies, healthcare trends, contractual obligations, performance guarantees, and regulatory considerations. The ideal candidate brings deep healthcare and health system expertise within pharmacy benefits management, strong business acumen, and the ability to build consensus across complex stakeholder groups while delivering measurable value and long-term client success.
Position Responsibilities:
- Responsible for the overall satisfaction and retention of an assigned book of business with focus on health systems and other clients/lines of business as needed.
- Serve as the relationship owner incorporating internal support when needed to foster relationships with C-suite, consultants, influencers, and decision makers at the plan
- Develop relationship strategy plans, with support of clinical account consultant, and account manager
- Lead strategic meetings (e.g. Quarterly Business Reviews), prioritize initiatives, and maintain momentum across sales and the client lifecycles including implementation
- Support member and client satisfaction execution and net promoter score goals
- Provide deep and approachable plan recommendations with support of reporting and internal stakeholders
- Maintain thorough knowledge of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and regulatory/compliance
- Lead client renewal process, including contract management
- Lead ownership of performance guarantee reporting and maintenance
- Lead regulatory and compliance components
- Interpret current pharmacy and healthcare trends, and meet with clients to provide proactive recommendations for plan management; find ways of adding value to the client curating offerings tailored to the client’s specific needs
- Identify and contribute to process improvement efforts across Judi Health
- Assemble internal resources to overcomes challenges
- Anticipates customer needs and proactively identifies new opportunities within assigned accounts
- Comprehensive knowledge of our business, including products and services. Strong ability to field questions from the client side, answer them and answer them correctly
- Review and advise on JUDI product roadmap to ensure current priorities and milestones will meet the client expectation
- Provide finalist sales support where needed in order to win new business
- Other duties as assigned
Required Qualifications:
- 5+ years’ experience in the healthcare industry and/or pharmacy benefits experience
- Demonstrated experience supporting integrated delivery networks (IDNs), hospital systems, or academic medical centers
- Strong ability to navigate and balance plan sponsor goals (e.g. cost control, benefit design, member experience) with health-system pharmacy objectives (e.g. revenue protection, access, utilization management)
- Experience facilitating consensus among stakeholders with competing incentives, using data, clinical rationale, and contract terms to drive alignment
- Working knowledge of 340B program mechanics
- Understanding of healthcare regulatory considerations impacting health systems and PBM oversight.
- Bachelor’s or advanced degree in health administration, business, or relevant professional experience
- Strong data analysis and presentation skills
- Financial and statistical reporting knowledge and experience
- Ability to exercise considerable judgement, maintain confidentiality, and act in a diplomatic manner
- Travel is estimated to not exceed 25% in the busiest times of year
- Progressive staff management experience
- An educator who is trustworthy and willing to share information and serve as a mentor
- Ability to independently identify, research and resolve issues
- A person who can relate to people at all levels of an organization and possesses excellent communication skills
- An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute
- A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective
- A strategic planner with sound technical skills, analytical ability, good judgement, and strong operational focus
- A well-organized and self-directed individual who can work with minimal amount of supervision
- Ability to work extended hours, weekends, and holidays pursuant with industry demands
- Proficient in Microsoft Office and industry related software programs
Preferred Qualifications:
- PharmD preferred, but not required
- Project management experience preferred
#LI-BC1
All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
Skills Required
- 5+ years of experience in the healthcare industry and/or pharmacy benefits
- Experience supporting integrated delivery networks, hospital systems, or academic medical centers
- Ability to balance plan sponsor goals with health-system pharmacy objectives
- Experience facilitating consensus among stakeholders with competing incentives using data, clinical rationale, and contract terms
- Working knowledge of 340B program mechanics
- Understanding of healthcare regulatory considerations impacting health systems and PBM oversight
- Bachelor's or advanced degree in health administration, business, or relevant professional experience
- Strong data analysis and presentation skills
- Financial and statistical reporting knowledge and experience
- Ability to exercise considerable judgment, maintain confidentiality, and act diplomatically
- Travel not exceeding 25% during the busiest times of year
- Progressive staff management experience
- Ability to educate, mentor, and share information
- Ability to independently identify, research, and resolve issues
- Excellent communication and relationship-building skills across organizational levels
- Experience facilitating conflict resolution
- Strategic planning, analytical ability, sound judgment, and operational focus
- Ability to work independently with minimal supervision
- Ability to work extended hours, weekends, and holidays as required by industry demands
- Proficiency in Microsoft Office and industry-related software
- PharmD
- Project management experience
What We Do
Judi Health is a health technology company providing a comprehensive suite of solutions for employers and health plans, including: - Capital Rx: a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers - Judi Health™: full-service health benefit management for employers, TPAs, and health plans - Judi®: a single, scalable SaaS solution that health plans can utilize to manage all their claim workflows Through these solutions, Judi Health is executing on its mission to give our country the infrastructure it needs for the healthcare we deserve. To learn more, visit www.judi.health.
