Account Executive, Ticket Sales (56521)

Posted 2 Days Ago
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35233, Birmingham, AL, USA
In-Office
Entry level
Events • Sports
The Role
Sell and renew group, hospitality, and season tickets through prospecting, cold calls, appointments, and community events. Maintain contacts and sales progress in tickets.com, meet outbound and sales goals, collaborate with sales and marketing, and provide excellent customer service to drive fan retention.
Summary Generated by Built In

About the Birmingham Barons:

The Birmingham Barons, Double-A affiliate of the Chicago White Sox, bring rich baseball history to Regions Field. Known for developing future Major League stars and delivering a dynamic game-day atmosphere, the Barons are a cornerstone of the Birmingham sports community. With a strong emphasis on fan experience and local engagement, the Barons continue to thrive both on and off the field. As part of Diamond Baseball Holdings (DBH), the Barons are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.


The Birmingham Barons are actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.


Essential Duties and Responsibilities

  • Represent the organization with the utmost professionalism in the community
  • Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community events
  • Renew all group, hospitality, and season ticket members
  • Work closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainability
  • Maintain a database of contacts and sales progression using tickets.com
  • Meet and/or exceed personal sales goals
  • Meet and/or exceed daily and weekly outbound call/appointment minimums
  • Contribute to overall operation by “answering the call” when assistance is needed in another area of our operation
Qualifications

Qualifications

  • Bachelor's Degree or equivalent work experience
  • Minimum of 6 months of sales or customer service experience
  • Demonstrate a proven track record in sales and building quality relationships, preferably within the sports industry
  • Have a friendly and professional telephone manner
  • Strong desire to learn about our business and grow your professional career
  • Ability to effectively express ideas verbally and in writing
  • Possess a positive attitude
  • Maintain a flexible work schedule
  • Other duties as assigned

Skills Required

  • Bachelor's degree or equivalent work experience
  • Minimum of 6 months sales or customer service experience
  • Proven track record in sales and building quality relationships
  • Experience in the sports industry
  • Friendly and professional telephone manner
  • Ability to effectively express ideas verbally and in writing
  • Strong desire to learn and grow professionally
  • Positive attitude
  • Maintain a flexible work schedule (including evenings/weekends)
  • Maintain contacts and sales progression using tickets.com (CRM)
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The Company
4,346 Employees
Year Founded: 2021

What We Do

Diamond Baseball Holdings (DBH) is a leading American sports ownership and management group that owns and operates a growing portfolio of Minor League Baseball teams across the United States. The company focuses on elevating fan experiences, modernizing stadium operations, and strengthening local community engagement through professional management, innovation, and investment, aiming to preserve the national pastime while driving the future of the sport.

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