Meet the Team
Our Norwegian Public, Private, Service, and our Buying Program team serve as the strategic engine for regional growth, bridging the gap between complex software solutions and high-impact service outcomes. We operate at the vital intersection of technology and business strategy, ensuring our clients receive tailored support that drives their long-term success. Our team is a diverse, high-energy group of specialists who thrive on collaboration, intellectual curiosity, and a shared commitment to excellence. What makes us truly exciting is our ability to transform traditional service models into modern support solutions, including technical and professional services-led partnerships that fuel our clients' future and redefine the regional market landscape.
Your Impact
As a Services Strategist and Architect, you will design comprehensive service strategies that align Cisco’s portfolio with client business objectives to secure long-term partnerships. You will negotiate complex, high-stakes Service agreements to expand our market presence and drive sustainable, recurring revenue. This will ultimately drive the adoption of our technology and service offerings. You will accelerate client success and ensure customers realize the full value of their investments. You will cultivate deep, cross-functional partnerships across the public, private sector and CX organization to identify new opportunities and deliver cohesive, value-driven solutions, both directly and through Cisco partners. Finally, you will manage the end-to-end sales lifecycle with precision, ensuring consistent revenue performance and operational excellence from initial discovery to final contract closure.
Purpose, Scope, Span of Control & Impact
• Purpose: To serve as the strategic engine for regional growth by bridging the gap between complex software solutions and high-impact service outcomes.
• Scope & Span of Control: Oversees and aligns services across Norwegian public and private sector customers, for mainly Technical and Professional Services.
• Impact: Redefines the regional market landscape and fuels clients' future success by operating at the vital intersection of technology and business strategy.
What Success Looks Like
• Modernized Partnerships: Traditional service models are successfully transformed into modern, technical, and professional services-led partnerships.
• Client Growth: Clients achieve long-term business success through tailored, high-impact support solutions.
• High-Performing Culture: A diverse, high-energy team of specialists is sustained, thriving on collaboration, intellectual curiosity, and a shared commitment to excellence.
Highest Priority Duties & Responsibilities
• Bridge the gap between complex software solutions and high-impact service outcomes to ensure clients receive tailored maintenance and professional service support that drives their long-term success.
• Transform traditional service models into modern support solutions to modernize the regional market landscape and deliver greater strategic value, both directly and through partners.
• Drive regional business growth by operating at the vital intersection of technology and business strategy.
• Cultivate technical and professional services-led partnerships to fuel our clients' future readiness and secure long-term strategic relationships.
• Foster a collaborative, diverse, and intellectually curious team environment to maintain a high-energy standard of excellence and innovation.
Minimum Qualifications
• Bachelor’s degree + 8 years of related experience.
• Deep knowledge of the largest private and public sector organizations.
• Strong understanding of maintenance and professional services.
• Native Norwegian and business proficiency English language.
Preferred Qualifications
• Solid knowledge of IT operating models.
• Solid knowledge in ITIL.
• Strong understanding of partner business models and ecosystems.
Why Cisco?At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Bachelor's degree
- 8 years of related experience
- Deep knowledge of major private and public sector organizations
- Strong understanding of maintenance and professional services
- Native Norwegian language proficiency
- Business proficiency in English
- Knowledge of IT operating models
- Knowledge of ITIL
- Understanding of partner business models and ecosystems
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
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Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
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Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
