Key Responsibilities:
· Physical visits to prospect customers
and or door to door visits to collect leads and customer Information.
· Maintain and develop customer revenue
within the assigned area.
· Ensures increase in customer and trading
database by signing new contracts and convincing customer to trade.
· Ensure Customer Retention maintained by
visits, solving issues of customers, cross selling and using different brick
walling methods to improve customer satisfaction, experience and loyalty.
· Promotes COMPANY products and services
to all prospective customer in the database identified
· Manage and develop a portfolio of
existing customers through building a strong customer relation and communication
to ensure that customer’s needs are recognized and met.
· Develop and implement an effective
approach to collect and identify other competitor’s clients name and
information on regular basis.
· Sending quotations and proposals to
clients and following up on new prospects business or contract closure on a
regular basis.
· Establish customer agreements and ensure
that pricing guidelines, discount matrix are always applied and profitability
targets for customers are met.
· Identifies business opportunities,
assesses customer needs, and matches these with COMPANY services to acquire new
business.
· Ensures other KPI”s like Revenue, new
business, activated wins and visits are achieved as per targets.
· Ensure that customer prices are reviewed
on regular basis and whenever any discrepancy arises
between actual and promised volumes, a
re-negotiation takes place.
· Provide Daily, Weekly & Monthly
Sales Activity reports and or other report defined or requested by the management
on a timely manner.
Skills Required
- Experience in sales or customer relationship management
- Able to work independently and travel as needed
- Strong communication and negotiation skills
What We Do
Doroob is a technology startup that specializes in navigation and location based solutions. Its main mission is to develop accurate maps for overlooked regions and communities worldwide, starting with Palestine. The Doroob Navigation app is interactive and social, relying on its user base for updated and accurate road and traffic information.
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