Account Executive, Mid Market

Posted 3 Hours Ago
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Hiring Remotely in US
Remote
Senior level
Other • Software
The Role
Own mid-market book of business to drive new SaaS customer acquisition: build strategic deal plans, deliver tailored presentations, navigate complex sales cycles, manage pipeline and forecasting in Salesforce, and collaborate cross-functionally to accelerate deal velocity and long-term customer value.
Summary Generated by Built In

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:
Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are core to the marketing and operational strategies of mid-market and Enterprise customers across various industries. Having defined the industry 15 years ago, Reputation is poised to reimagine the marketplace for the AI Era.

As an Account Executive, Mid-Market, you’ll be at the forefront of our growth—owning a book of business and driving new customer acquisition. You thrive in a high-performance culture where hustle, curiosity, and strategic thinking are essential. You’re not just closing deals—you’re shaping long-term partnerships and solving real business problems for our customers. You know how to speak to both vision and value, and you’re motivated by the thrill of turning opportunity into revenue.

How You’ll Shape the Experience

  • Build and execute strategic deal plans across your territory to consistently generate new business opportunities

  • Deliver compelling, tailored presentations that communicate Reputation’s unique value proposition

  • Use modern selling techniques to guide customer thinking and position Reputation as a must-have solution

  • Navigate complex sales cycles, building alignment and consensus across multiple stakeholders

  • Collaborate with Solution Engineers, Marketing, and Services teams to accelerate deal velocity and customer success

  • Maintain active and accurate pipeline tracking and forecasting in Salesforce.com

  • Take on additional initiatives and projects that contribute to team success

The Skills That Set You Apart

  • 5+ years of experience in SaaS sales

  • Bachelor’s degree in any discipline preferred, but not required if you have relevant experience

  • Consistent record of surpassing sales quotas and owning the full sales cycle

  • Experience managing complex deals with multiple stakeholders across various industries

  • Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach.

  • Ability to thrive in a fast-paced environment while maintaining strategic focus and operational discipline.

  • Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.

  • Highly motivated self-starter mindset with the ability to create, qualify, and grow your own pipeline

  • Excellent communication and storytelling skills—comfortable presenting to executive audiences

  • Comfortable leveraging cross-functional teams to create customer value and close complex deals.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

  • Flexible PTO for salary paid employees

  • Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

  • 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.

Health and Welfare Benefits

  • Multiple medical and dental plan options, plus 100% company paid vision coverage

  • 401k available through Fidelity

  • Paid Parental Leave for all eligible employees as of day 1 of employment

  • Employer paid short and long term disability and life insurance

  • Critical Illness, Accident & Hospital Indemnity insurance

  • Employee Assistance Program (EAP)

  • Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- Rate.com: Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

Skills Required

  • 5+ years of experience in SaaS sales
  • Consistent record of surpassing sales quotas and owning the full sales cycle
  • Experience managing complex deals with multiple stakeholders
  • Demonstrated ability to build and manage a sales pipeline through prospecting and strategic outreach
  • Strong communication and storytelling skills; comfortable presenting to executive audiences
  • Highly motivated self-starter mindset with ability to create, qualify, and grow pipeline
  • Ability to thrive in a fast-paced environment while maintaining strategic focus and operational discipline
  • Proficiency in Salesforce with strong forecasting skills and attention to detail
  • Bachelor's degree
  • Experience collaborating with solution engineers, marketing, and services teams to close complex deals
Am I A Good Fit?
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The Company
HQ: San Ramon, CA
698 Employees

What We Do

Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow.

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