About Fetch
At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.
Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.
About the Industry
The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.
About the RoleOverview
We’re seeking a highly organized, community driven Account Executive to support and grow Fetch’s insurance partnerships. This is a remote account management role within our sales organization focused on partner performance, agent engagement, and execution at scale with mid-sized and large organizations. The ideal candidate brings relationship management, data driven insight, and operational discipline. You’ll work cross functionally to turn partner goals into action by proactively identifying opportunities and risk and delivering a high touch experience that drives adoption, revenue, and long-term growth.
This role requires someone who is comfortable owning a book of business, leading partner conversations, and continuously improving how we work.
Key Responsibilities- Manage a portfolio of key insurance partners and lead meetings to uncover business development goals and key performance indicators, translating them into actionable campaign strategies
- Proactively identify risks and opportunities within your book of business, engaging agents via outbound calls, performance reviews, and data-driven insights and recommendations
- Champion agent feedback to help shape internal strategy and drive insights
- Develop training sessions, webinars, and promotional efforts that increase adoption and performance.
- Proactively identify roadblocks and troubleshoot issues across departments or partners.
- Use data insights to recommend and implement process improvements
- Deliver high-quality written communications, including recap emails, meeting follow-ups, and partner-facing updates.
- Continuously assess workflows to identify and drive operational efficiencies and scalable practices.
- 3+ years of experience in sales, account management, operations, or a related field is preferred.
- Strong organizational skills with the ability to manage multiple priorities effectively
- Excellent communication skills, both written and verbal, with the ability to clearly articulate value propositions and overcome objections.
- Analytical mindset with the ability to interpret data and drive action using PowerBI and G-suite
- Proficiency in tools like Excel/Sheets, CRM systems, and project management platforms.
- Familiar with brokers or agents ecosystem preferred.
- Thrives in fast-paced environments.
- The pay range for this position is $80,000 - $85,000 on a full-time basis
- Along with base salary, your position may qualify for additional bonuses
- This position is eligible for the Company’s bonus plan(s)
- Be part of a mission-driven company that values creativity, innovation, transparency, and collaboration
- When in office, enjoy complimentary lunch daily, and pets are always welcome
- Join a team that genuinely cares about creating a positive, inclusive work environment where everyone can thrive
At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too — here at Fetch, you have access to the valuable benefits listed below.
- Comprehensive Medical, dental, and vision plan for you and your family
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
- Highly competitive 401(k) matching
- Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
- Paid company (9) holidays, including (1) floating holiday
- Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
- Educational Assistance Program
- Fetch Discount Perks Program
- Volunteering - earn up to 8 hours per calendar year at nonprofit organizations
- NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible
- Employee Referral Incentive
- Tuition Assistance
- Commuter Benefits
- Employee Assistance Program (EAP)
Recruiting Fraud Alert
At Fetch, your personal information and online safety are paramount. Please be aware that only Fetch Recruiters and Hiring Managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information like social security numbers by our Recruiters or Hiring Managers.
EEO Statement
Fetch is proud to be an equal opportunity employer.
We’re committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.
If you need assistance or an accommodation to apply, please contact us at [email protected]
Read our Privacy Notice for California Residents
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What We Do
Fetch Pet Insurance is a leading tech-enabled pet wellness company dedicated to helping pet parents give their cats and dogs a longer, healthier life. We offer the most complete pet insurance coverage in the U.S. and Canada. But our commitment to pets and their parents doesn’t stop there. We also champion causes that strengthen the bonds between pets and people — from supporting Project Street Vet, a nonprofit that provides free veterinary care to the pets of those experiencing homelessness, to raising hundreds of thousands of dollars in aid for animals displaced by natural disasters and developing groundbreaking tools that help pet parents better support their pets’ health. Fetch is proud to be the preferred pet insurance provider for shelters across North America. Since 2018, we’ve contributed over $9 million to support shelters and the vital work they do to find forever homes for dogs and cats. Helping pets live healthier, happier lives alongside the people who love them is at the heart of our mission. To advance that mission, we created the Fetch Veterinary Advisory Board, a team of leading veterinarians, industry experts, and pet health specialists whose expertise helps shape our products, policies, and tools. Every decision we make is guided by what’s best for pets and their families. None of this would be possible without the talented, passionate people who make up our team. We’re a team of over 350 passionate pet lovers and pet parents worldwide. Fetch employees are pet lovers who are motivated by deepening the human-pet connection. As part of that culture, we’re honored to partner with Autism Speaks, an organization dedicated to creating a more inclusive world for all individuals. We also embrace inclusive hiring practices and foster supportive workplace environments so that every employee feels empowered to thrive. Fetch offers more coverage. More money back. More peace of mind. That’s why we’re proud to protect over 500,000 dogs and cats — and counting!
