Account Executive, Inside Sales (Caps)

Posted 5 Days Ago
Be an Early Applicant
20004, Washington, DC, USA
In-Office
18-18 Hourly
Entry level
Gaming • Sports • Esports
The Role
Sells and services Washington Capitals ticket accounts, including season packages, group tickets, and hospitality packages. Responsibilities include cold calling, lead follow-up, relationship building, upselling, handling inbound sales calls, conducting arena tours, and meeting ticket revenue goals. The role also supports games, events, and promotional initiatives while working on-site, including evenings, weekends, and holidays as needed.
Summary Generated by Built In

Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid.

Rooted in the nation’s capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people. 

Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you. 

Position Overview: 

The Account Executive Inside Sales is responsible for selling and servicing new accounts, building, and implementing new ideas to drive ticket sales revenue, and performing basic office functions as needed for the Washington Capitals.

Are you highly motivated, passionate about building a career in sales, and love sports? Apply today! We would love to hear from you!

Responsibilities:
  • Sell ticket products for the Washington Capitals, including, but not limited to full and partial season ticket packages, group tickets, and hospitality packages.
  • Make cold calls from lists of area companies provided to sell season ticket packages and group tickets.
  • Effectively follow up with clients and prospective clients to establish relationships to help provide repeat business and to meet excellent customer service requirements.
  • Contact past customers to generate new sales and actively build opportunities for new business through up-selling opportunities and referrals.
  • Efficiently handle incoming sales calls from prospective clients for all ticket sales products.
  • Conduct in-arena appointments and tours of Capital One Arena to assist in closing new business and developing new relationships.
  • Meet or exceed assigned sales goals and work different events and games in order to best support ticket sales efforts and promotional initiatives.
  • Other duties as assigned.
Minimum Qualifications:
  • Bachelor’s degree or equivalent experience.
  • Excellent relationship building skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
  • Outstanding interpersonal, written, and verbal communication skills; strong presentation skills.
  • Ability to work on-site daily.
  • Results-orientated and competitive approach to the selling process.
  • Experience with Archtics, Microsoft Office computer software and contact management systems.
  • Prior sales experience is a plus.
  • Ability to begin January 2027. 
  • Flexibility to work evenings, weekends, and holidays as needed.

Pay Range: $18.40/hr USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Skills Required

  • Bachelor’s degree or equivalent experience
  • Excellent relationship-building skills and ability to interact effectively with internal and external clients
  • Outstanding interpersonal, written, and verbal communication skills
  • Strong presentation skills
  • Ability to work on-site daily
  • Results-oriented and competitive approach to selling
  • Experience with Archtics, Microsoft Office, and contact management systems
  • Prior sales experience
  • Ability to begin January 2027
  • Flexibility to work evenings, weekends, and holidays as needed
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The Company
HQ: Washington, DC
908 Employees

What We Do

Monumental Sports & Entertainment (MSE), located in Washington, DC, and named a 2018 Washington Post Top Workplace, is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates five professional sports teams: NBA's Washington Wizards, NBA G League’s Capital City Go-Go, NBA 2K League’s Wizards District Gaming, the 2018 NHL STANLEY CUP CHAMPION Washington Capitals and the WNBA's Washington Mystics. The company is also co-owner of aXiomatic, which has controlling interest in global esports franchise Team Liquid, and owns and operates Capital One Arena. Monumental Sports & Entertainment also manages MedStar Capitals Iceplex, the state-of-the-art training facility for the Capitals and EagleBank Arena on George Mason University's campus. Monumental Sports & Entertainment also co-owns and operates Monumental Sports Network (MSN) with the NBC Sports Group. MSN is the mid-Atlantic region’s top destination for exclusive fan experiences and original sports content across desktop, tablet, mobile and OTT streaming devices. Visit www.monumentalsports.com

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