Jobs at Monumental Sports & Entertainment

Sell and service ticket products (season, group, hospitality); cold call and follow up with prospects; handle inbound sales; conduct in-arena appointments and tours; meet assigned sales goals; work events, evenings, weekends as needed; use Archtics, Microsoft Office, and contact management systems.

Lead enterprise internal and executive communications to align employees with company vision and priorities. Advise senior leaders, craft executive messaging, design change and storytelling strategies, run company-wide communication moments, set governance and measurement frameworks, and use analytics and technology to improve engagement.

Lead strategy, management, and improvement of employee communications channels and editorial planning. Administer intranets, newsletters, and digital workplace tools; create and publish content; manage editorial calendars and workflows; partner with stakeholders for campaigns and leadership communications; develop measurement frameworks and reports; recommend platform and process improvements including AI-enabled solutions.

The Senior Director, Strategic Finance oversees financial planning, forecasting, and performance management, providing insights for executive decision-making and resource allocation.

The SVP of Accounting & Financial Operations leads financial reporting and compliance, managing audits, policies, and building a scalable accounting team in a multi-entity environment.

Maintain, monitor, and administer corporate and broadcast IT infrastructure to support business and live broadcast workflows. Provide on-site live event support, troubleshoot complex issues, manage Office 365/Exchange hybrid email and Active Directory, mentor Tier 1 staff, maintain documentation, coordinate changes, and recommend equipment upgrades while providing 24/7 event coverage.

Maintain, monitor, and administer corporate and broadcast IT infrastructure to support real-time broadcast and live event production. Provide on-site live event support, troubleshoot high-pressure issues, manage Office 365/Exchange hybrid, maintain documentation (as-builts, cable labeling), coordinate change submissions, assist Tier 1 staff, research equipment recommendations, and provide rotating 24/7 event coverage.

Sell and service group ticket packages for the Capital City Go-Go through outbound calls, email, face-to-face presentations, and social media. Manage pipeline in Salesforce, meet weekly sales metrics, execute on-site game-day ticket activations and fan experiences, design theme nights with teammates, and upsell prospects into broader ticket products for the Washington Wizards.

Design and execute fan experience strategy for Mystics home games and large fan events. Create theme nights, ticket offers, shoulder events, fan surveys, dashboards and weekly reporting. Manage brand ambassadors, sponsorship assets, game day tactical plans, budgets, and cross-functional collaboration with marketing, digital, creative, and finance to drive attendance, sentiment, and revenue.