Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Location: Vimercate or Rome
Are You the Right Fit?
Do you enjoy building new customer relationships in Enterprise software?
Are you motivated by developing new accounts and expanding market presence?
Interested in Cloud, SaaS, and AI-driven CX solutions?
Do you bring energy, curiosity, and a results-oriented mindset to your work?
Are you comfortable navigating complex and competitive sales environments?
If so, we want to hear from you!
Your Role at Genesys
As an Account Executive – Greenfield, you will focus on acquiring new Enterprise customers in Italy. You will build pipeline, engage strategic accounts, and position Genesys Cloud as a leading CX platform.
You will contribute to expanding Genesys’ presence by acquiring new customers and generating sustainable revenue growth.
Responsibilities
Identify, qualify, and convert new Enterprise opportunities.
Build and execute territory and account acquisition strategies.
Generate pipeline through prospecting, networking, and partner collaboration.
Manage consultative sales cycles from initial engagement through close.
Position the full Genesys portfolio with particular focus on Cloud transformation.
Engage C-level and key business decision-makers.
Develop differentiated value propositions in competitive scenarios.
Collaborate with PreSales, Marketing, and Partners to support pipeline creation and growth.
Achieve and exceed assigned new business quota.
Required Qualifications
Bachelor’s degree in Business, Technology, or equivalent professional experience.
8+ years of new business (hunter) experience in Enterprise software sales (CCaaS, SaaS, IaaS, PaaS) or similar environment
Proven track record in acquiring new logos in the Italian market.
Strong prospecting and pipeline generation skills.
Experience managing competitive sales cycles.
Excellent communication and negotiation skills.
Fluent in Italian and English.
Ability to travel frequently
Why Genesys?
At Genesys, we are committed to creating an environment where everyone can thrive. We offer:
Flexible remote working arrangements.
Competitive compensation with strong performance incentives.
Comprehensive health and wellness benefits.
Continuous professional development and sales enablement programs.
A dynamic, growth-oriented environment.
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If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Top Skills
What We Do
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
