Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary: This is a full-time, exempt position responsible for delivering high-level client advisory and consultative support across a full suite of health and welfare plans and services. Key responsibilities include preparing and presenting monthly and quarterly reporting, conducting strategic and trend-based analysis, providing guidance on compliance and evolving legislation, reviewing contracts and performance standards, and supporting HR policy and process development to enhance overall client outcomes and operational effectiveness.
Principal accountabilities:
- Assist with business development for self-funded and fully funded opportunities
- Quarterly analysis for existing large clients
- Consultative reporting on monthly, quarterly and annual basis
- Vendor liaison for clients for all service, billing and eligibility issues with carriers
- Responsible for meeting summaries and follow up with team members and external vendors
- Familiarity with carrier contracts, polices and differentiators
- Responsible for maintaining outstanding checklists and renewal timelines for assigned clients
- Effective delegation and follow up with senior team members
- Contract review and compliance support
- Ensure marketing spreadsheet terms are accurately implemented and documented
- Proactive customer service and HR support
- Communication, education and wellness support coordinated with team members
- Maintain files and databases
- Implementation and compliance support in coordination with team members
Desired Skills:
- Exceptional written, oral, interpersonal communication skills
- Advanced MS Office skills, to include excel, word, power point
- Strong client development and relationship building skills
- Ability to work both independently and within a team environment
Desired Qualifications:
- 5+ years direct Client Management experience in Employee Benefits.
- Bachelor Degree preferred.
- Experience in self-funded, core benefits, voluntary benefits, ancillary benefits, and enrollment/eligibility systems options for clients
Licensing/Certifications:
- Resident state Life and Health Department of Insurance License
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $65,000 – $115,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 5 years Client Management experience in Employee Benefits
- Resident state Life and Health Department of Insurance License
- Bachelor Degree preferred
NFP, an Aon company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NFP, an Aon company and has not been reviewed or approved by NFP, an Aon company.
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Healthcare Strength — Medical, dental, and vision coverage is complemented by mental‑health/EAP and wellness offerings, indicating a robust core health package. Recent plan updates and public benefit overviews point to ongoing investment in comprehensive healthcare options.
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Leave & Time Off Breadth — Generous PTO, paid holidays, sick time, bereavement leave, and paid volunteer time are called out alongside flexible/remote work programs that enhance usability. This breadth supports time away for rest, family needs, and community engagement.
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Retirement Support — A 401(k) with company match is a standard element of the package and a meaningful component of total rewards. Defined plan features, including a clear match formula and vesting schedule, signal structured long‑term support.
NFP, an Aon company Insights
What We Do
NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. With colleagues across the U.S., Canada, UK and Ireland, and global capabilities enhanced by the Aon advantage, NFP serves a diversity of clients, industries and communities. Our collaborative team provides specialized expertise and customized solutions, including property and casualty insurance, employee benefits, life insurance, executive benefits, wealth management and retirement plan advisory. Risk Capital We provide proactive management of complex risks. Managing risk may be complicated, but we’re easy to work with – we implement new administrative technologies and solutions that work for you and your business. Our services are consultative and put your organization’s needs first. We do our research and uncover potential exposures before they’re a problem. Commercial Coverage Expertise Industry Specialty Teams Personal Risk Support Services Human Capital Discover a holistic approach to your people management strategy and individual solutions that help protect what matters. As a people first company, we recognize the importance of people at the core of our business and our lives – whether you need help with your business or with your life, our experts want to connect you with tailored solutions that meet your needs. Employee Benefits Executive Benefits Life Insurance Retirement Advisory Talent Solutions Wealth Management
