As Account Executive (México City), you will be responsible for cultivating and maintaining business relationships with existing clients by following up to understand their needs and interests.
🌎This role is open exclusively to contractors based in México City.
The Account Executive will be essential to the growth of the company and the achievement of the objectives of the sales department as he will be in charge of presenting other products and services. As an essential part of the team, you'll have the opportunity to contribute ideas to improve customer satisfaction.
The ideal candidate will possess strong sales, interpersonal, and organizational skills. They should be comfortable with multitasking and be able to budget their resources to meet the assigned quotas for their role. This role will focus on Mexico for enterprise accounts, corporate conglomerates, and upper-mid-market.
What you will do:
- Build and maintain client relationships
- Turn commercial leads into closed deals
- Keep adequate use of CRM tools and commercial processes
- Understand and keep up to date with industry and competitive landscape knowledge
- Prospecting new clients
- Colaborate with de strategic plan
- Pipeline generation in target accounts
Requirements
- At least 4 years of commercial experience (B2B, SaaS)
- Experience with Spin Selling, Solution Sales, etc.
- Experience with CRM (Salesforce)
- Experience with pipeline and forecast management.
- Strong written and verbal communication skills
- Ability to harness financial data to inform decisions
- Strong skills in client-facing presentations and product demos
- Knowledge of the enterprise business in Mexico/Centroamerica/Money market
- Must be available to visit clients and conducts in person follow up meetings
- Bilingual proficiency with excellent writing skills in both English and Spanish
What We Offer
- Opportunity to work in a multicultural company with colleagues and clients from different countries
- Work in a position with high visibility and growth opportunities
- This position is eligible for commissions in addition to the base salary
- Flexible schedule
- Birthday day off
- Anniversary days
- Experience an exceptional working environment
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What We Do
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.
