Account Executive (AE)

Posted Yesterday
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Austin, TX, USA
In-Office
Junior
Artificial Intelligence • Software • Automation
The Role
Own the full B2B sales cycle, including prospecting, cold calling, product demos, negotiation, and closing. Build and manage a qualified pipeline through inbound and outbound leads, understand field service customers, and partner with company leadership and product teams to refine messaging, sales processes, scripts, and demos. This early sales hire will help shape Delight’s go-to-market strategy and may grow into a leadership role.
Summary Generated by Built In
About Delight

Delight is an AI-first customer orchestration platform built for the field service industry - the electricians, HVAC technicians, solar installers, and countless others who keep our communities running. These businesses are the backbone of the country, employing nearly 5% of the U.S. workforce (about 1 in 20 people), yet they often struggle with complicated front-office tools and lack the operational teams and resources of larger businesses. Delight helps them maximize revenue and deliver better customer experiences by providing modern, easy-to-use tools for marketing, automation, and customer engagement.

Delight is led by repeat founders with a track record of building and scaling impactful products. CEO Will Dinkel previously founded and sold an AI go-to-market startup, and CTO Charles Dudley was a tech lead on React, the open-source library that powers millions of apps and websites worldwide.

About This Role

We’re hiring our first two Account Executives - full-funnel sellers who will own the entire sales cycle from cold outreach to close. This is a rare opportunity to join a venture-backed startup at the ground floor and help drive Delight’s early go-to-market motion.

You’ll work directly with the founding team to execute our sales process, build relationships with small business owners across the country, and drive the company’s early growth trajectory. As one of our first sales hires, you’ll have outsized influence on our processes, messaging, and culture, with room to grow into a leadership role as the team expands.

Location: Austin, TX (5 days in-office per week)

What You’ll Do
  • Own the full sales cycle, from prospecting and cold calling to demoing, negotiating, and closing new business

  • Build and manage a healthy pipeline of qualified opportunities, leveraging both outbound and inbound leads

  • Develop a deep understanding of our customers (field service business owners) and their day-to-day challenges

  • Partner closely with the CEO and product team to refine our messaging and feedback loops

  • Iterate on sales scripts, email templates, and demos to continuously improve conversion rates

  • Contribute to a high-energy, collaborative sales culture that celebrates learning and growth

Who You Are
  • 1–3 years of full-cycle closing experience in B2B sales (startup or SMB-focused preferred)

  • Comfortable prospecting, cold calling, and owning deals from start to finish

  • Proven track record of exceeding quota or other measurable sales targets

  • Excellent communicator who can connect with diverse audiences and earn trust quickly

  • Entrepreneurial, resourceful, and energized by ambiguity and ownership

  • Excited about shaping the GTM strategy for a high-growth, venture-backed startup

Why Join
  • Join as one of the first sales hires, with a direct impact on Delight’s growth and sales culture

  • Mentorship from experienced founders with deep go-to-market and AI backgrounds

  • Opportunity to grow into a team lead or sales manager role as the company scales

  • Competitive base salary plus commission and meaningful equity

  • Be part of a company solving real problems for the people who keep our communities running

If you’re hungry to build, eager to learn, and ready to help define the go-to-market motion of a fast-growing startup, we’d love to hear from you.

Skills Required

  • 1–3 years of full-cycle closing experience in B2B sales
  • Experience prospecting, cold calling, and managing deals from start to finish
  • Proven record of exceeding quota or other measurable sales targets
  • Excellent communication skills and ability to build trust with diverse audiences
  • Entrepreneurial, resourceful, and comfortable with ambiguity and ownership
  • Startup or small and medium-sized business sales experience
  • Interest in shaping go-to-market strategy for a high-growth startup
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The Company
2 Employees
Year Founded: 2024

What We Do

Delight is an AI-first customer-orchestration platform for field-service businesses, including electricians, HVAC technicians, and solar installers. It helps these companies maximize revenue and improve customer experiences through modern tools for marketing, automation, and customer engagement. The platform works with field-service data to identify opportunities for repeat work, service expansion, and long-term customer value through timely follow-ups and service recommendations, reducing manual effort and operational complexity.

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