Account Engagement Specialist

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Poland
Remote or Hybrid
Junior
Fintech
Our mission is to connect the world’s underserved businesses to a rising global economy.
The Role
Manage and grow a large portfolio of SMB and professional customers across EMEA through high-volume outbound engagement. Drive retention, cross-sell, and upsell by designing multi-channel outreach, owning the growth pipeline end-to-end, and partnering with Product and Marketing. Execute outreach, close deals, lead educational initiatives, and represent the company at events to increase customer activation and revenue.
Summary Generated by Built In

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Account Engagement Specialist, EMEARole Summary

You'll own a large portfolio of SMB and professional business customers across EMEA, driving growth through a 1-to-many, outbound-led engagement model. Working closely with Product, Marketing, and Operations, you'll build multi-channel outreach strategies, manage the full growth pipeline from prospecting to close, and identify cross-sell and upsell opportunities across top and mid-tail accounts. You'll combine strong commercial instincts with a data-driven approach, translating customer insight into go-to-market strategy. This is a fast-paced, entrepreneurial role for someone who thrives on high-volume outreach and building long-term client partnerships.

Hybrid

Full-time

What You'll Do
  • Manage and grow a large portfolio of existing client relationships, building long-term partnerships with top and mid-tail customers.
  • Proactively expand relationships to drive retention, cross-sell, and upsell through tailored engagement strategies.
  • Perform outbound outreach, including cold calls, to activate customers and create commercial opportunities.
  • Design and execute multi-channel strategies to reach large customer segments at the right lifecycle moment.
  • Own the growth pipeline end-to-end, from outreach and opportunity creation through deal execution and closing.
  • Partner with Product and Marketing, feeding back on product gaps and influencing the roadmap.
  • Build growth plans cross-functionally, improving the end-to-end customer experience.
  • Lead educational initiatives (webinars, workshops) and represent Payoneer at industry events to drive engagement.
Who You Are
  • 2+ years of experience in account management, sales, or business development.
  • Fluent in English and Turkish.
  • Bachelor's degree, preferably in business or industrial engineering.
  • Strong analytical skills, with experience building business cases and financial models.
  • Excellent written and verbal communication skills; able to present business cases to stakeholders.
  • Track record of meeting and exceeding business targets.
  • Comfortable making decisions and driving results in a fast-changing, high-pressure environment.
  • Experience with CRM platforms (e.g., Salesforce) and sales reporting is a plus.
  • High-volume outbound outreach experience is a plus.
  • Additional languages beyond English and Turkish are a strong advantage.

The Payoneer Ways of Working 

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further. 

Do it. Own it.
Being fearlessly accountable in everything we do. 

Continuously improve
Always striving for a higher standard than our last. 

Build each other up 
Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

Skills Required

  • 2+ years of experience in account management, sales, or business development.
  • Fluent in English and Turkish.
  • Bachelor's degree.
  • Strong analytical skills with experience building business cases and financial models.
  • Excellent written and verbal communication skills; able to present business cases to stakeholders.
  • Track record of meeting and exceeding business targets.
  • Comfortable making decisions and driving results in a fast-changing, high-pressure environment.
  • Experience with CRM platforms (e.g., Salesforce) and sales reporting.
  • High-volume outbound outreach experience.
  • Additional languages beyond English and Turkish.
  • Bachelor's degree in business or industrial engineering (preferred majors).

Payoneer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Payoneer and has not been reviewed or approved by Payoneer.

  • Healthcare Strength Healthcare coverage in the US is described as fully funded for medical, dental, and vision. Feedback suggests this materially boosts the value of total rewards.
  • Leave & Time Off Breadth Time off includes 20 PTO days and supportive flexibility such as work-from-home reimbursements. These elements are frequently cited as enhancing work-life balance.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle perks such as wellness stipends, free Friday lunches, stocked kitchens, and office events are highlighted. These extras are seen as augmenting overall compensation value.

Payoneer Insights

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The Company
HQ: New York, New York
2,500 Employees
Year Founded: 2005

What We Do

Payoneer is the financial technology company empowering borderless businesses to transact, do business, and grow globally. Founded in 2005, we're here to enable entrepreneurs and businesses in 190+ countries and territories to succeed in the global economy. Our all-in-one financial platform is built to removes barriers and simplify cross-border commerce, making it easier for millions of SMBs to pay and get paid, manage their funds across multiple currencies, and grow their businesses.

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