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Job Description:
Account Director
Location: Remote
About the Job
We’re looking for a commercially focused Account Director to take ownership of a portfolio of strategic customers within the IT channel.
This is a high-impact role where you’ll drive revenue growth, deepen existing relationships, and identify new opportunities across technology, services and cloud solutions.
You’ll act as a trusted advisor, working closely with both internal teams and customer stakeholders to deliver long-term value, influence decision-making, and build strong, strategic partnerships.
Core responsibilities:
- Own and grow a portfolio of key managed accounts (VARs, MSPs, GSIs, enterprise customers)
- Develop and execute account plans aligned to revenue, profitability, and growth targets
- Build strong, multi-level relationships across customer organisations
- Lead commercial negotiations and contract discussions with key partners
- Act as the senior escalation point, ensuring a high-quality customer experience
- Identify opportunities to expand adoption of strategic platforms and solutions
- Run regular business reviews, using data to drive performance and growth conversations
- Collaborate cross-functionally with sales, vendor, and specialist teams
- Maintain accurate forecasting and pipeline management in CRM systems
- Represent the business in customer engagements, meetings, and industry events
To set you up for success, we are looking for the following skills and experience:
- Experience in IT sales or account management with delivery against revenue targets
- Proven ability to develop and expand customer relationships
- Sound commercial awareness with experience supporting negotiations
- Confidence engaging with stakeholders at different levels
- Experience working in a target-focused environment
- Effective planning, organisation, and forecasting capability
- Collaborative approach, with the ability to work across teams
- Proactive and solution-focused mindset
- Familiarity with CRM systems and pipeline management
- Collaborative approach with the ability to work across teams
What we offer:
- AXA Health Insurance and Dental Plan Options -available for you and your family through a salary sacrifice scheme
- Rising holiday allowance at Year 2 and Year 5
- Birthday day off
- Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
- Employee discounts and wellness perks
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room
- Development opportunities with clear career progression and training
We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.
Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
Skills Required
- Successful IT sales account development background - proof of success required
- Full UK driving license (Manual)
- PC literacy (Outlook, Microsoft Teams, Excel, PowerPoint)
- Ability to work well under pressure
- Excellent communication and confident customer facing ability
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
