Account Director

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Account Director

West Coast Region Virtual

Position Summary:

• The Account Director II is a senior role responsible for driving high-stakes account management efforts and executing sophisticated sales strategies. You will oversee expansive client accounts, leveraging your ability to forge strong relationships and deliver customized solutions. In this capacity, you will shape account management strategies, ensure the successful delivery of services, and drive significant business growth, while collaborating with cross-functional teams to enhance client satisfaction and performance.

Key Areas of Responsibility:

• Lead account management initiatives to drive growth for enterprise clients.
• Shape and implement strategic account management plans for revenue growth.
• Develop strong, influential relationships with high-profile clients and partners.
• Serve as a key liaison between clients and internal teams to ensure solution success.
• Contribute to account strategy and innovation by providing client-driven insights.

Basic Qualifications:

• Bachelor’s degree in Business, Marketing, or related field, or equivalent experience.
• Minimum of 10 years of experience in account management or relevant roles.
• Proven leadership in driving complex sales processes and business growth.
• Exceptional interpersonal and communication skills.

Preferred Qualifications:

• Master’s degree in Business Administration or related field.
• Expertise in account management and strategic planning.
• Experience with global client accounts and large-scale solutions.
• Strong ability to strategize and forecast market opportunities.
• History of exceeding sales quotas and performance targets.
• Involvement in industry networks and thought leadership activities.
• Demonstrated capability to lead cross-departmental initiatives.

Experience:

• 10 years experience +

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”