Account Director II

Posted 6 Days Ago
Be an Early Applicant
Cleveland, OH, USA
In-Office
140K-180K Annually
Expert/Leader
Software
The Role
Owns, retains, and grows complex enterprise accounts by driving expansion ARR, renewals, and durable net revenue retention. Responsibilities include strategic account planning, executive-level discovery, procurement and compliance navigation, complex negotiations, renewal risk management, forecasting, and cross-functional coordination. The role leads MEDDPICC sales processes, develops multi-year expansion strategies, and guides team-based account planning across enterprise clients.
Summary Generated by Built In
 

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 
 
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 
 
Empower your impact at Cision. Be seen, be understood, be you. 

This role is responsible for owning, retaining, and growing large, complex Enterprise accounts by driving significant expansion of ARR and durable NRR performance. This role leads strategic account planning, multi-year expansion strategies, account management, and complex renewal negotiations across executive-level, procurement, and compliance-driven buying environments. 

What you'll do

  • Own and deliver expansion ARR quota and renewal outcomes within Enterprise accounts.
  • Develop and execute strategic, multi-year account plans focused on long-term value expansion.
  • Lead advanced discovery across executive, users, procurement, security, and technical stakeholders.
  • Navigate regulatory, compliance, and procurement frameworks associated with Enterprise customers.
  • Drive complex expansion negotiations with higher average selling prices and extended sales cycles.
  • Lead and execute the Meddpicc sales process throughout an assignment book on Enterprise clients.
  • Proactively manage renewal risk and pricing strategy to protect NRR performance.
  • Maintain strong forecast accuracy and commercial inspection rigor.
  • Partner cross-functionally to align expansion strategy with delivery capacity and portfolio roadmap.
  • Lead a team approach of resources and elevate account planning standards. .
  • Perform other duties and responsibilities as required to support business needs.

What you'll bring

  • 10+ years in a related role or experience.
  • Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
  • Significant experience managing Enterprise account portfolios.
  • Demonstrated ability to drive complex expansion and renewal outcomes.
  • Strong executive presence and strategic negotiation capability.
  • Experience navigating procurement and regulatory frameworks.
  • Ability to travel when needed for client and internal meetings - up to 25%

Preferred Qualifications

  • University degree preferred.
  • Experience managing multi-year strategic account plans.
  • Experience in regulated industries or public sector environments.
  • Advanced training in structured account planning methodologies.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.
 
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]

Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 

The OTE range for this role is $140,000 - $180,000 and will vary based on a wide range of factors including location, experience, qualifications and team.


Skills Required

  • 10+ years in a related role or comparable mix of training, education, and experience
  • Significant experience managing enterprise account portfolios
  • Demonstrated ability to drive complex expansion and renewal outcomes
  • Strong executive presence and strategic negotiation capability
  • Experience navigating procurement and regulatory frameworks
  • Ability to travel when needed for client and internal meetings, up to 25%
  • University degree
  • Experience managing multi-year strategic account plans
  • Experience in regulated industries or public sector environments
  • Advanced training in structured account planning methodologies

Cision Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cision and has not been reviewed or approved by Cision.

  • Leave & Time Off Breadth — Time off and paid holidays, including days like Martin Luther King Jr. Day and Juneteenth, are highlighted alongside flexible or unlimited PTO and volunteer time. Feedback suggests this breadth of leave and schedule flexibility meaningfully supports work–life balance.
  • Healthcare Strength — Core medical, dental, and vision coverage are offered with FSA/HSA options, plus an EAP and dedicated mental‑health resources such as Headspace. Feedback suggests these health and wellbeing elements are a solid part of the total package.
  • Retirement Support — A 401(k) program is available at date of hire with traditional and Roth options administered via Fidelity, with employer matching and vesting described in plan materials. Feedback suggests this provides mainstream retirement support even if not described as market‑leading.

Cision Insights

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The Company
HQ: Chicago, IL
2,736 Employees
Year Founded: 1867

What We Do

Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Cision’s software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 4,800 employees with offices in 24 countries throughout the Americas, EMEA, and APAC.

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