Account Director, Advertising Performance

Posted 8 Days Ago
Be an Early Applicant
3 Locations
In-Office
104K-130K Annually
Senior level
Digital Media • Events • Music
The Role
Manages advertising accounts and integrated broadcast, digital, social, podcast, and streaming campaigns. Develops strategic proposals, coordinates media planning and execution, optimizes campaign performance, tracks delivery and budgets, reconciles billing, troubleshoots creative and tracking issues, and prepares post-campaign analyses. Builds relationships with agency partners and senior clients, supports renewals and incremental revenue, and coordinates cross-functional teams across sales, operations, finance, research, programming, and creative production.
Summary Generated by Built In
iHeartMedia

                                                                             

Current employees and contingent workers click here to apply and search by the Job Posting Title.

                                                                             

The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.


Only one company in America has the #1 position in everything audio: iHeartMedia!


If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

                                                                             

What We Need:

At iHeartMedia, our media savvy team focuses on ensuring a strategic and successful execution across our full audio and digital product suite including the latest broadcast, podcast, streaming audio, social, video, display media, and custom tactics. We are seeking an outstanding Account Manager to join our team to lead and maintain a roster of clients represented by independent agency partners. This Account Manager will have the opportunity to think strategically and support the development of key growth areas for iHeartMedia, and team with sales, client partnerships, pre-sale campaign development, social, programming, creative production, research, ad/pod operations and inventory management to ensure smooth campaign management.
The position requires extensive cross-group coordination at all levels, excellent communication and analytic skills, and strong organizational skills. The right candidate should have some knowledge and experience of both broadcast and digital media space. This person is a self-starter and entrepreneurial project manager, capable of motivating internal and external teams, as well as communicating effectively with both junior and executive level clients. Responsible for maintaining excellent relationships with internal departments as well as with independent media agencies by providing outstanding campaign management, client service, and campaign wrap-up reports, driving incremental revenue and client renewals.

                                                                             

What You'll Do:

  • Generates best in class strategic proposals combining ideation, research, statistical data and graphics.
  • Identifies the target audience for a campaign and decides how best to communicate to that audience.
  • Collaborates with team members to understand the clients’ business objectives and develop comprehensive media strategy.
  • Daily involvement and understanding in the media buying, planning and execution of each campaign.
  • Maintains and optimizes client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis.
  • Responsible for full delivery against dollars booked across all broadcast, digital, social, and podcast deliverables.
  • Works with ad/pod ops to provide critical thinking and troubleshoot any creative/tracking opportunity areas.
  • Provide industry-leading post-campaign analysis by partnering with internal subject matter experts, and creating comprehensive recaps, learnings, & recommendations.
  • Collaborate with our internal billing & finance team monthly to ensure reconciling billing promptly.
  • Day-to-day duties include digital asset creation and delivery tracking, research, ideation on projects, strategic proposal writing, statistical analysis, campaign financial reconciliation, understanding schedule building and trafficking creative to media partners to support teammates, and recap preparation.
  • Works on a wide range of client accounts at the same time; comfort in balancing multiple priorities.
  • Work on special projects as needed.

                                                                             

What You'll Need:

  • 5-7+ years of media and project management experience at major advertising agency and/or client side.
  • Firm understanding of media assets, terminology, methodology and delivery reports.
  • Excellent communication and teamwork skills with ability to quickly adapt to changes in workflow, client requests, internal software, and more.
  • Strong analytical and resourceful problem-solving skills with ability to work independently.
  • Solid math skills and experience in campaign budget tracking, invoicing, and financial reconciliation across multiple platforms and vendors.
  • Advanced skills in Microsoft Office and social media platforms (Facebook, X (Twitter), TikTok, Instagram, Snapchat and more).
  • Excellent interpersonal skills and collaboration with others.

                                                                             

What You'll Bring:

  • Respect for others and a strong belief that others should do this in return
  • In-Depth knowledge of the media industry and related sales processes
  • Ability to apply expertise in a complex sales environment to service large accounts and/or complicated business segments
  • Confidence to prospect and quickly build rapport with customers, adapting messaging and style based on customer needs
  • Ease working with senior level executives and using influencing skills to negotiations and drive sales
  • Desire to stay abreast of emerging market trends and customer needs to expand relationships and trust
  • Confidence to solve complex problems using analysis, judgement and multiple sources of information
  • Accountability for your own work and a desire to provide guidance to new team members
  • Business development experience with new and existing customers

Compensation:


Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data. In addition to salary, this position is also eligible for commissions. Commission rates generally range from 2.0% to 10%+ depending on product, station, and type of business.


$104,000 - $130,000

                                                                             

Location:

Austin, TX: 5001 Plaza On the Lake, Suite 105, 78746

                                                                             

Position Type:                                                                                             

Regular

                                                                             

Time Type:

Full time

                                                                                 

Pay Type:

Salaried

                                                                                 

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options

  • Company provided and supplemental life insurance

  • Paid vacation and sick time

  • Paid company holidays

  • A Spirit day to encourage and allow our employees to more easily volunteer in their community

  • A 401K plan

  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

                                                                             

We are accepting applications for this role on an ongoing basis.


The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.


Non-Compete will be required for certain positions and as allowed by law.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Click Here to learn about the San Francisco Fair Chance Ordinance .


Our organization participates in E-Verify.  Click here to learn about E-Verify.


Skills Required

  • 5-7+ years of media and project management experience at a major advertising agency or on the client side
  • Firm understanding of media assets, terminology, methodology, and delivery reports
  • Excellent communication and teamwork skills, with ability to adapt to workflow, client, and software changes
  • Strong analytical and resourceful problem-solving skills, with ability to work independently
  • Solid math skills and experience tracking campaign budgets, invoicing, and financial reconciliation across platforms and vendors
  • Advanced skills in Microsoft Office and social media platforms including Facebook, X, TikTok, Instagram, and Snapchat
  • Excellent interpersonal and collaboration skills
  • In-depth knowledge of the media industry and related sales processes
  • Experience servicing large accounts or complicated business segments in a complex sales environment
  • Ability to prospect, build customer rapport, adapt messaging, and negotiate with senior-level executives
  • Business development experience with new and existing customers

iHeartMedia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about iHeartMedia and has not been reviewed or approved by iHeartMedia.

  • Leave & Time Off Breadth — The program includes paid holidays, sick time, vacation that grows with tenure, and a dedicated volunteer day, with paid parental leave also referenced. This breadth covers core leave needs across holidays, vacation, sick time, and community service.
  • Retirement Support — Offerings include a 401(k) through Fidelity with pre-tax and Roth options, and the employer match was reinstated in early 2025. Access to a match and standard tax-advantaged options strengthens long-term savings support.
  • Wellbeing & Lifestyle Benefits — Coverage spans medical, dental, and vision plus no-cost mental-health resources and an EAP, alongside fertility support and discounted voluntary perks such as pet, legal, and identity-theft coverage. This mix provides broad wellbeing coverage with lifestyle add-ons beyond the core plans.

iHeartMedia Insights

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The Company
HQ: New York, NY
11,660 Employees

What We Do

With over a quarter of a billion monthly listeners in the U.S. and over 129 million social followers, iHeartMedia has the largest national reach of any radio or television outlet in America. As the leader in multiplatform connections, it also serves over 150 local markets through 858 owned radio stations, and the company’s radio stations and content can be heard on AM/FM, HD digital radio, satellite radio, on the Internet at iHeartRadio.com and on the company’s radio station websites, on the iHeartRadio mobile app, in enhanced auto dashes, on tablets, wearables and smartphones, and on gaming consoles. iHeartRadio, iHeartMedia’s digital radio platform, is the fastest growing digital audio service in the U.S., available on over 260 platforms and 2000+ devices. iHeartRadio offers users thousands of live radio stations, personalized custom artist stations created by just one song or seed artist and the top podcasts and personalities. With over 1.7 billion downloads, iHeartRadio reached 110 million registered users faster than any other radio or digital music service. iHeartMedia’s platforms include radio broadcasting, online, mobile, digital and social media, podcasts, personalities and influencers, live concerts and events, syndication, music research services and independent media representation. iHeartMedia is a division of iHeartMedia, Inc. (PINK: IHRT). Visit iHeartMedia.com for more company information.

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