Account Development Manager

Job Title: Account Development Manager

Location: Hybrid, based from our Newcastle office (Cobalt Business Park)

Annual salary: Circa £25,000 - £35,000 depending on skills & experience + up to £10,000 bonus per year

Predict. Protect. Perform

Cybit delivers data and AI‑led technology, to help organisations work more securely, productively, and with confidence across digital workspaces, cloud, security, and managed services. Our mission is to create positive business outcomes and support the people and communities our customers serve. We believe the right technology, delivered well, drives resilience, performance, and meaningful impact.

Why Join Us?

Be part of a dynamic, outcome‑focused, and people‑first team across Berkshire and Newcastle, where talent, ideas, and collaboration are genuinely valued. You’ll have the opportunity to make a real impact on how we deliver technology and how our brand is experienced, while building a meaningful career and helping to create a safer, more resilient future.

Guide to what an Account Development Manager does at Cybit

The Account Development Manager (ADM) plays a critical role in generating high‑quality sales pipeline to support Cybit’s revenue growth. Through outbound and inbound activity, the ADM engages prospects, qualifies opportunities, and develops early‑stage pipeline before handing over to Account Managers. Acting as a key link between prospects, Account Managers, and Sales Leadership, the ADM ensures opportunities are well‑qualified, clearly documented, and progressed in line with Cybit’s sales processes.

This role offers clear opportunities for progression and professional development, providing a strong pathway to grow capability and advance your career within a dynamic technology organisation.

• Ability to carry out outbound activity (calls, emails, campaigns) to engage new, existing, and dormant accounts
• Confidence booking high‑quality meetings and capturing clear customer needs, context, and next steps
• Ability to qualify and progress early‑stage opportunities, supporting pipeline development and handover to Account Managers and Account Directors
• Experience supporting Account Managers or senior sales roles with sales administration, quoting, renewals, pricing requests, follow‑ups, and order progression
• Strong organisational skills with the ability to manage multiple priorities, deadlines, and high‑volume workloads
• Clear, professional communication and the ability to act as a key link across customers, vendors, and internal teams, providing clear updates on progress, risks, blockers, and next actions
• High attention to detail when managing quotes, customer requests, actions, and internal coordination
• Knowledge of CRM systems and experience keeping records, activities, and pipeline data accurate and up to date
• Strong interest in developing commercial and account‑management capability, with ambition to progress toward an Account Manager or Account Director role

Happy people make happy businesses. We have a great range of flexible benefits which helps you to do your best work every day, this includes:

• Enhanced Pension contribution scheme
• 33 days annual leave including bank holidays (& the opportunity to buy more if desired)
• Healthcare cash plan
• Private Medical Insurance (after 12 months service)
• Company electric car scheme
• Cycle to work scheme
• Employee assistance programme
• Occupational sick pay
• Birthday day off
• Enhanced family leave
• Volunteering time available

Cybit is passionate about having a diverse workforce by encouraging equality, diversity, and inclusion throughout the business. We have an inclusive environment where employees are encouraged to speak openly about what matters to them. This allows us all to learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme.