Account Coordinator

The Account Coordinator will drive the day-to-day interactions with internal teams and develop an effective relationship with them, while representing the interests of the customer, and delivering a best-in-class customer journey. As a leader in customer satisfaction, the Account Coordinator will own and plan the management of production jobs in addition to reporting on the business metrics required to meet/exceed customer and Cartamundi KPI’s. To meet/exceed these KPIs, the Account Coordinator will effectively work directly with customers and multiple internal teams to identify risks, and plan, monitor, and measure the project schedules, forecast changes, and production status. 

What you'll do as an Account Coordinator/Administrative Assistant:

• Provide information via company systems for production estimates, job tickets, production plans and schedule requests.
• Oversee print & pack out jobs during their lifespan from receiving orders to invoicing
• Ensure that job information is accurate and entered in a timely manner to ensure that jobs are executed properly
• Multi-task multiple projects to ensure that all print jobs are tracking on schedule
• Co-host pre-production meetings with department managers for all new projects 
• Create product production plans for production team to follow
• Coordinate sample requirements with quality department for clients 
• Create product production report for daily production output
• Perform spot quality checks at the finishing process to ensure product integrity
• Communicate effectively with internal teams (production, QC, finance, scheduling, purchasing, shipping and warehouse) to ensure all teams are aligned to complete jobs to customer’s satisfaction
• Contribute to the team hitting quarterly and annual account sales targets 
• Effectively manage customer expectations and on-time schedule performance
• Effectively plan and clearly communicate accurate schedules and performance data
• Compile and analyze manufacturing and account data to solve business challenges and clearly present business performance on a weekly and monthly basis

We’re looking for an Account Coordinator who has knowledge of and experience with: 

• Strong Excel and PowerPoint skills
• Project management experience
• Strong organization skills and attention to detail
• Solid interpersonal skills with the ability to effectively communicate verbally and in writing
• Experience with quotation processes and calculation tools
• Ability to identify and resolve problems in a timely manner 
• Experience in a large format, fast-paced printing company preferred
• Bachelor’s degree is preferred

Benefits an Account Coordinator can expect from Cartamundi:

• Competitive pay
• Climate controlled facility
• 401(k) with company match
• Health, dental, and vision insurance starting day one
• HSA and FSA
• Life insurance
• Short-Term and Long-Term Disability
• Paid time off
• Tuition reimbursement
• Employee discounts on daycare, gym memberships, travel, and much more

Physical requirements and working conditions: 

Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires the ability to:

• Move throughout the entire facility to attend to various issues
• Work effectively in teams across functional groups with strong communication skills and the ability to lead
• Perform sedentary work on various computer systems
• This Account Coordinator position is located on-site in our Dallas facility

 Apply today and discover the magic of making a difference at Cartamundi!

About Cartamundi:

Cartamundi is responsible for sales and distribution of its own American household Playing Card and Games brands like BICYCLE®, BEE®, KEM®, ARISTOCRAT® and HOYLE®. Internationally, Cartamundi owns many other leading brands such as Fournier®, Shuffle®, C

Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify.  

Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available.

OPAG®, Grimaud®, Color Addict® to name few.

Next to our own brands, we are the manufacturer of excellence for our customer’s nostalgic card and board games and collectable cards such as Monopoly®, Pokémon®, UNO®, Disney, Harry Potter and Magic the Gathering®.

A truly global company, Cartamundi is in full expansion and increasing its local presence through strategic partnerships and investments. Currently, Cartamundi operates across 23 locations (including 13 factories) throughout the Americas, Asia, and Europe, with over 2500 employees, and products being sold in more than 185 countries.  

In 2020, Cartamundi celebrated its 50th anniversary starting back in 1970 when 2 Belgian families merged their Playing Cards business in the heart of Europe. 

Today, Cartamundi North America represents its largest business, with 3 Customer Design Centers, 4 large Manufacturing units and providing jobs to over 1,500 people.

In North America, for 140 years, The United States Playing Card Company (“USPC”) has been the leader in the distribution and production of premier playing cards and a creator of innovative family-friendly games. Whether it is a game of blackjack on the casino floor or game night with the family our brands and products play a part.