About HUB:
HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.
Primary Role:
The purpose of the Benefits Account Coordinator is to ensure accuracy of HUB online enrollment platform. This position works as an integral part of the Experience Team and is responsible for data entry, corrections and technology support. They will also function as a primary support to the Account Executive.
This position will be required to obtain Utah Life & Health Insurance License.
Duties and responsibilities
Responsible for the open enrollment closeout process.
Responsible for open enrollment and special enrollment notes update in Benefit Point.
Responsible for completion of the post enrollment discrepancy reports.
Expert with carrier website enrollment process, rules and eligibility.
Expert user in BenAdmin system including employee maintenance, data corrections and generating reports.
Answers technology and eligibility inquiries from clients, employees and vendors via phone and email within 5 business hours.
Performs research and problem resolution of data issues using multiple systems, tools and resources.
Initiates and follows through with Account Executive and/or client on enrollment and eligibility related inquires.
Obtain UT Life & Health License
Maintains positive relationships both internally and externally
Maintain HUB Values including HIPPA Compliance
Ensures we’re meeting turn-around times and Key Performance Indicators outlined for the role
Qualifications
Work experience:
1-2 years working for a carrier or brokerage firm preferred
Education:
Bachelor's degree preferred
Knowledge and Skills
Strong verbal and written communication skills
Analytical and problem solving abilities
Proficient in Microsoft Office – intermediate to expert user level preferred.
Excellent organizational skills
Ability to work well under pressure with attention to detail
Team oriented self-starter with ability to prioritize, monitor and control work flow deadlines and be flexible
Detail oriented
Sense of urgency
Understanding of benefits & benefit terminology
Proficient typing ability
High degree of independence and problem-solving skills
Accurate completion of enrollment/changes which includes follow-up with carriers and team
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Skills Required
- Obtain Utah Life & Health Insurance License
- 1-2 years relevant experience (carrier or brokerage firm)
- Bachelor's degree (4-year)
- Expertise with Benefit Point open enrollment processes
- Expert user of BenAdmin (employee maintenance, data corrections, reporting)
- Expert with carrier website enrollment processes, rules and eligibility
- Proficient in Microsoft Office (intermediate to expert)
- Strong verbal and written communication skills
- Understanding of benefits and benefits terminology
- Proficient typing ability
- Knowledge of HIPAA compliance
HUB International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.
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Flexible Benefits — Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
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Healthcare Strength — Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
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Retirement Support — A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.
HUB International Insights
What We Do
Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
