Account Coordinator/Account Manager - Japanese/English speaker

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

トランスパーフェクト東京オフィスで、Account Coordinator/Account Managerを募集しております。

• The Account Manager will focus on client relationships, account growth, and profitability, as well as strategy and consulting of the client on best practices for going global.
• The Account Manager will need to manage complex multi-market website projects from large and medium-sized international corporations.
• This role requires a business and tech-savvy, a strategic thinker, strong communication and problem-solving skills, and a high level of Cultural Intelligence. The candidate should have localization sales or account management experience (note that this is not a sales position, but upselling in assigned accounts will be needed).
• The candidate should feel comfortable communicating with digital marketing executives and have confidence leading online content/website projects with the help of production, technology, and quality teams.
• The candidate will form a part of an international team of Account Managers within the global Client Services team and will have a chance to work directly with Japanese and APAC clients.

【Required qualification/experience】

• Minimum Bachelor’s Degree from a college or university
• Minimum 2 years of full-time experience in client management and/or business relationship development, preferably in a multicultural international setup
• Superior written and spoken business communication skills in Japanese and English; (proficiency in an additional Asian language such as Mandarin, Cantonese, or Korean is a plus).
• Excellent interpersonal skills and high level of confidence – this is a 100% client-facing and teams’ coordination role
• Independent, self-motivated, results-oriented, and dynamic with careful attention to detail
• Exceptional problem-solving and critical thinking skills
• Ability to work effectively under pressure to meet tight deadlines and challenging goals
• Demonstrated ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
• Hunger to learn and understand the client’s industry and landscape
• Proficiency with numbers – calculate budgets, forecasts, discounts. Ability to crunch data and present in business meetings
• Proficiency in the use of Microsoft Office (Word, Excel, Outlook), MS Project and social media/digital marketing platforms. Understanding of CMS’s, e-commerce platforms, BI tools, and localization tools
• Willingness to travel to offsite client or sales meetings

【インターナショナルなチームメンバー】

チームは20～40代、インターナショナルなバックグラウンドを持った社員がほとんどです。1年ごとに業績レビューを行い、成績に応じて昇進します。将来的にマネジメントをお願いする可能性もございます。

【若手が活躍できる環境】

海外オフィスでマネジャーとして活躍している社員の大半が20～30代です。30代でVPとして活躍している社員もおり、年齢にとらわれず「頑張った人が適正に評価される」環境がグローバル全体で整っています。

【基本的な採用プロセス - 3～4週間】

人事電話面接（日本語）→ 海外マネジャー面接（英語 1-2回）→最終オフィス面接（日本語）

※面接の順序や回数が変更される場合もございます。

【年収・給与】

• 年俸制：経験に応じて
• 社会保険完備
• 交通費支給（月額上限3万円）

【労働時間および休日】

• 月～金 9：00-19：00の間で労働8時間＋休憩1時間
• 週休2日制（土日祝日）、有給休暇（初年度15日）、誕生日休暇、慶弔休暇、育児休暇、傷病休暇

【契約形態】

1年目は契約社員（最初の6ヶ月は試用期間）、2年目より双方合意のうえ正社員に移行

※契約社員の間も、給与、社会保険、有休日数などの待遇は正社員と同等です。

【その他】

- オフィス内完全禁煙

【最寄り駅】

東京メトロ丸の内線「西新宿」から徒歩6分

都営大江戸線「西新宿5丁目」から徒歩6分