CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Key Responsibilities May Include:
- Analyze customer data to monitor key metrics such as asset usage, stock levels, and transaction discrepancies, delivering actionable insights that optimize operations and enhance client relationships.
- Work closely with customers and Account Managers to resolve audit discrepancies, improve asset management practices, and address any transactional challenges.
- Coordinate administrative functions, including contract management, billing accuracy, and audit resolution, ensuring seamless account operations.
- Foster strong client relationships by providing timely support and tailored solutions that drive operational efficiency and improve supply chain management.
- Prepare and analyze KPI reports, offering insights on performance against targets and identifying areas for improvement to support customer growth.
- Collaborate with cross-functional teams (e.g., Finance, Logistics, IT) to streamline data flows and improve processes that enhance customer satisfaction and service delivery.
- Effectively prioritize and manage multiple tasks to ensure all customer needs are addressed, balancing day-to-day account management with time-sensitive demands.
- Contribute to process improvement initiatives, supporting the development of tools and systems that drive operational efficiency and enhance the overall customer experience.
6-month maternity cover based in Istanbul
“Because great customer partnerships start with strong support.”
Purpose of the Role- The main responsibility of the role is to support execution of a local Commercial team to expand CHEP’s market penetration in line with the commercial policy.
- Responsible for managing and supporting CRM team and CHEP’s portfolio of mid-tier customers across all relevant sectors.
Key Accountabilities
- Support for the Sales and Account Executive team
- Prepare presentations, offers, reports and contract drafts for the Sales Field team
- Coordinate new business opportunities – Contact prospects from the office via e-mail or phone. Populate the sales pipeline via the calls program. Talk with potential customers to clarify equipment needs. Evaluate the size, value and timing of the opportunity.
- Prepare client contracts
- Manage Credit Check and new account creation process management
- Collaboration and handover to customer service team
- Manage Client Database, set up of client accounts
- Regular reporting of the field activity for management
- Ensure the use of Salesforce in an adequate way
- Supports field team in the reception & treatment of customer data
- Supports and manages the field workflow to the appropriated area, via Salesforce & SAP
- improving the sales effectiveness of the field teams by analyzing the field activity and creating reports out of the mass information
- Customer Visits with Account Executive and support in Audit process
Ensure the Field sales team is fully equipped with sales materials like brochures, presentations, promotional items.
- Build and maintain strong relationships with stakeholders at all levels within customer organizations.
- Collaborate with local business teams where required to ensure seamless communication.
Qualifications
- Recent University Graduate (bachelor’s degree in business, Economics, Engineering, or a related field) or minimum 3rd year completed University.
- Min. 0-1 years office experience in administrative role
- Proactive and good team player for support
- Open to build new relationship and feedback
- Proven track record in commercial negotiation, customer communications, and project management
Experience
- Eager to work and learn with these sectors
- Who wants to promote yourself Sales and Account customer management
Skills and Knowledge
- Strong networking, relationship building, and interpersonal skills with the ability to engage stakeholders at multiple levels.
- Proficiency in MS Office applications.
- Strong analytical skills, attention to detail, and ability to interpret business data.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Creative problem-solving capabilities with a proactive approach to customer needs.
- Knowledge of supply chain and logistics processes (CHEP experience advantageous).
- Willingness and ability to travel.
- Personal Competencies: analytical, good attention to detail, organization skills, good listener, relationship builder, team player, excellent written and verbal communication skills
- Experienced in the application of MS Office, Excel, PowerPoint etc.
“From coordination to customer connection — you help keep our commercial team moving.”
#LI-RM1
Remote TypeHybrid RemoteSkills to succeed in the roleAccount Management, Adaptability, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Analytics, Data Integrity, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Our Business, Problem Resolution, Root Cause Analysis (RCA), Taking Ownership, Teamwork, Understand Customers, Value PropositionsWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Skills Required
- Bachelor's degree in Business, Economics, Engineering, or currently in 3rd year of university
- 0-1 years office experience in an administrative role
- Proficiency in MS Office (Excel, PowerPoint, Word)
- Experience using Salesforce and SAP (CRM and workflow tools)
- Strong analytical skills, attention to detail, and ability to interpret business data
- Excellent written and verbal communication and relationship-building skills
- Proactive team player with ability to manage multiple priorities
- Proven capability in commercial negotiation, customer communications, and project management
- Knowledge of supply chain and logistics processes (CHEP experience advantageous)
- Willingness and ability to travel
CHEP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.
-
Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
-
Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
-
Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.
CHEP Insights
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
