Job Summary:
The Account Commercial Executive is a technical sales role and requires full accountability of the executive for the success of maintaining a long term and financially sound relationship with the customer accounts that are assigned to him or her.
The role requires efforts in establishing the potential in the assigned customer / territory and building the
business for extra revenue and solutions to create win-win situations in between customers and Diversey. It is a business management role, yet in essence it requires regular technical service to the customer, which may take 65% of time, to gain the role of an expert partner and to ensure results are delivered as planned.
The ACE will be expected to assess the potential and prioritize to build the business within current customers, or hunting new potentials, while ensuring the maintenance of the current portfolio with regular visits, creating the right relationships with the stakeholders, and delivering results through hygiene and operational efficiency.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
- Service the account to improve environmental profile of the customer, set up operational efficiency efforts, and optimize the Diversey portfolio to deliver hygiene results and the success of the customer for protection of its brand and safety of its guests and staff
- Work with other departments to ensure proper payment of the customer, ensure that products are delivered as planned and promised to the customer
- Conduct and/or deliver training to customers for improved hygiene operations at customer sites
- Create a customer loyalty and trust with good service, and deliver financial results for Diversey at the same time
- Roll out innovations of Diversey to customer to add further value
- Conduct visits to sort out problems / troubleshoot with respect to the topic of hygiene, environment, or operational effectiveness
- Create synergies with different levels and departments of a customer, i.e. From hotel maids to housekeepers up to GMs or regional executives of a brand.
- Analyse portfolios to implement changes to improve business results, while attaining or favourably also improving hygiene performance at customer site
- This is a direct, customer-facing sales role with responsibility to retain existing revenues and close new revenue opportunities with both existing and new customers.
Skills Required
- Proven technical sales or account management experience
- Ability to provide on-site technical service (approx. 65% of time)
- Experience building and maintaining customer relationships across stakeholder levels
- Experience delivering customer training on hygiene and operational procedures
- Ability to troubleshoot hygiene, environmental, and operational issues at customer sites
- Proven track record of retaining revenue and closing new business opportunities
- Analytical skills to review portfolios and implement changes to improve business and hygiene outcomes
- Capability to collaborate cross-functionally to ensure product delivery and customer payment
Solenis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.
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Healthcare Strength — Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
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Retirement Support — Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.
Solenis Insights
What We Do
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media
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