Account Assistant

Why join us?

HAY is where everyday designs are reimagined. Wherever we look, we discover design – and every piece we create is an answer to a question. Collaboration is at the heart of HAY. Drawing inspiration from art, architecture, and fashion, we work with the best international designers to experiment with new materials, new technologies, and new ideas. Our goal is to create affordable, long-lasting products that are highly considered, quietly forward-thinking, and relevant to real life.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HAY means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HAY to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

ACCOUNT ASSISTANT

Based out of Amsterdam

Are you passionate about interior design and want to be part of an international design company? Are you a naturally curious individual with a positive mindset, who share an enthusiasm for sales assistance, as well as meeting people with a great attitude?

If so, you might be the person we are looking for as our new Account Assistant. You will be joining our International Sales team based out of our stunning Amsterdam showroom, and you will report directly to our Regional Sales Director.

About the job

As our new Account Assistant in HAY based in Amsterdam, you will join our Benelux team consisting of 10 passionate and dedicated colleagues. The focus will be on performing administrative tasks, showroom tasks, monitoring customer communication and supporting the Account Managers. We offer you a great deal of freedom and responsibility to plan an effective working week in a supportive and positive environment.

More specifically, your tasks will include:

• Sales Support and Customer Service: Assisting customers (dealers and architects) with product information, lead time and price information; supporting the sales team; close cooperation with colleagues in operational departments in Denmark to ensure a high level of service can be offered
• Responsible for sample loans and sample inventory management
• Communicating new sales tools and new product information to dealers
• Database management & mailouts: Utilizing the database to keep our contact lists for clients up to date and managing product or event specific mailouts
• Showroom host for dealers, architects and end customers
• Facility management of our showroom, office, and warehouse; including working together with our styling team to create a presentable and inspiring space
• Coordination and planning of staff meetings and events
• Coordination and catering for meetings
• Planning, booking and settling of travel arrangements
• Ad hoc tasks

Are you the Account Assistant we are looking for?

Role expectations / What we expect

• Your communicative skills are well-developed, and you are able to collaborate with people on all levels using tact and diplomacy
• You have excellent organizational skills, pay attention to detail in all tasks, and possess a natural ability to multitask and your flexible mindset you find it easy to adapt to a variety of tasks, working methods and situations
• On a personal level, you have a positive and self-driven personality
• You are a strong service-minded team player with a positive outlook that motivates you to make your challenges a success focused on finding solutions and identifying possibilities

Experience required / You’ll need

• Ideally, you have experience from a similar position, preferably in an international company involved in wholesale, retail and/or online activities
• You are a competent user of MS Office, including Excel, PowerPoint, Word, and Outlook, as well as Adobe Acrobat Pro, and you are curious and eager to learn new programs
• It is important that you are fluent in both Dutch and English, both spoken and written

You want to be a part of HAY?

Then do not hesitate to send us your application and CV as soon as possible and no later than 30 September 2024. We evaluate candidates on an ongoing basis.

If you have any further questions regarding the position, please do not hesitate to contact John Cain at [email protected].

Who We Hire?
Simply put, we hire everyone. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].