Accessibility QA Engineer
Salary: 155,000 PLN per annum, plus company benefits
Location: Warsaw
Contract: Full Time Permanent
Shifts: 40 hours per week, Monday – Friday, 8.30am until 5:30pm with 1 hours unpaid lunch break
Work model: Hybrid (3 days in the office)
Williams Lea seeks an Accessibility QA Engineer to join our team in Poland!
Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.
Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.
Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.
Purpose of role
The Accessibility QA Engineer is responsible for ensuring digital products meet accessibility standards and deliver inclusive, compliant user experiences across web and mobile platforms. This role provides specialist accessibility testing expertise, supports the selection of appropriate test approaches, and contributes to the development of accessibility quality practices. The Accessibility QA Engineer works closely with designers, engineers, and product teams to embed accessibility early, evaluates complex user interfaces using assistive technologies, and provides guidance on WCAG compliance and remediation.
Key responsibilities
Accessibility Testing & Evaluation
- Design and execute accessibility test cases covering WCAG 2.1/2.2 Level A and AA across web and mobile experiences
- Conduct manual accessibility testing using assistive technologies including screen readers (JAWS, NVDA, VoiceOver, TalkBack), screen magnifiers, voice control, and switch access
- Evaluate semantic structure, ARIA usage, keyboard accessibility, focus order, dynamic content behaviour, error handling, and alternative input support
- Perform code-level inspection of HTML, CSS, ARIA, and JavaScript-rendered UI behaviours to identify accessibility barriers
- Use automated tools (axe, WAVE, Lighthouse accessibility linters) and interpret results appropriately
- Ensure traceability between accessibility criteria, test artefacts, defects, and release requirements
- Contribute accessibility input to user story refinement and design reviews
Accessibility Quality & Standards
- Contribute to accessibility standards, test frameworks, and best practice guidance across product teams
- Ensure testing aligns with WCAG 2.1/2.2, engineering policies, and relevant accessibility regulations
- Support teams in defining clear and testable accessibility requirements
- Monitor defects, trends, and risk areas to support continuous improvement
- Contribute to wider testing activities, including functional and non-functional testing
Collaboration & Communication
- Work collaboratively with designers, developers, content authors, and product managers to embed accessibility early
- Participate in technical discussions, design reviews, and backlog refinement
- Provide clear and practical remediation guidance to developers
- Share knowledge and contribute to accessibility capability across the organisation
- Act as a key point of contact for accessibility across teams
Compliance, Risk & Assurance
- Identify, document, and escalate accessibility risks, including user and regulatory impact
- Produce accessibility test reports, compliance summaries, and risk assessments for release readiness
- Support accessibility audits, conformance assessments, and evidence collection
- Validate fixes and carry out regression testing using assistive technologies
- Work with QA, product, and engineering teams to integrate accessibility checks into CI/CD processes
Continuous Improvement
- Identify opportunities to improve accessibility testing processes, tooling, automation coverage, and delivery workflows
- Monitor developments in accessibility standards, assistive technologies, and industry best practice
- Share insights and lessons learned to support continuous improvement
- Contribute to reusable patterns, components, and design system guidance
Decision Rights & Authority
Owns:
- Accessibility test approach and selection of appropriate evaluation techniques and assistive technologies
- Accessibility test case design and execution methods
- Accessibility defect assessment and severity classification
Recommends:
- Accessibility requirements, acceptance criteria, and remediation approaches
- Accessibility risks and readiness for release
Approves:
- Accessibility defects, evidence records, and compliance findings within the scope of the role
Core Attributes
- Strong understanding of accessibility principles and inclusive design
- Analytical thinking and attention to detail
- Clear communication and collaborative approach
- Problem-solving mindset
- Empathy for diverse user needs
Using AI in your application
We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.
To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 26 days holiday, plus bank holidays
- Private Medical Insurance
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).
View our Privacy Notice https://www.williamslea.com/privacy-statement
Skills Required
- Experience designing and executing accessibility test cases against WCAG 2.1/2.2 Level A and AA
- Manual accessibility testing using screen readers and assistive technologies (JAWS, NVDA, VoiceOver, TalkBack, screen magnifiers, voice control, switch access)
- Knowledge of HTML, CSS, ARIA, and JavaScript-rendered UI behaviours for code-level accessibility inspection
- Experience with automated accessibility tools and linters (axe, WAVE, Lighthouse) and interpreting results
- Ability to produce accessibility test reports, compliance summaries, risk assessments, and evidence for audits
- Experience integrating accessibility checks into CI/CD processes and supporting regression validation
- Strong understanding of accessibility principles, inclusive design, and practical remediation guidance
- Collaborative communication skills to work with designers, developers, content authors, and product managers
Williams Lea Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Williams Lea and has not been reviewed or approved by Williams Lea.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, vision, and prescription options, with the package characterized as comprehensive and acceptable in practice. Positive remarks highlight health insurance quality within the core offering.
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Retirement Support — Retirement Support: A 401(k) with employer match is provided alongside company-paid life insurance and disability coverage. These elements establish a standard foundation for long‑term financial security.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off, paid holidays, and paid parental leave are part of the offering in many roles. This breadth supports time away for rest and family needs.
Williams Lea Insights
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace. Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments. Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
