Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
As an Accessibility Specialist, you will support the execution and delivery of closed captioning (CC/SDH) and audio description (AD) assets for Crunchyroll’s global releases. Embedded within the International Dubbing team, you will coordinate accessibility workflows across vendors and internal stakeholders to ensure assets are delivered accurately, on time, and in compliance with established standards.
This role is execution-focused and operational in scope, requiring strong attention to detail, vendor coordination experience, and familiarity with localization and dubbing workflows. You will operate independently within defined processes while escalating complex issues to leadership as needed.
Core Areas of Responsibility Accessibility Workflow Coordination- Coordinate end-to-end accessibility asset movement for assigned titles, including closed captioning (CC/SDH) and audio description (AD).
- Track deliverables across vendors, titles, and regions, maintaining accurate status reporting and milestone tracking.
- Monitor timelines and proactively flag risks or delays to leadership.
- Serve as the day-to-day point of contact for accessibility vendors for inquiries, clarifications, approvals, and issue resolution.
- Partner with Brand Management, Programming, Localization, Content Operations, and Materials teams to ensure asset readiness and alignment.
- Escalate unresolved quality or timing concerns to the International Dubbing Localization Manager as appropriate.
- Conduct quality control checks on key names, terminology, formatting, and timing to ensure compliance with Crunchyroll accessibility specifications and style guides.
- Support maintenance of Key Names & Phrases (KNP) and terminology tracking in partnership with translation teams.
- Ensure deliverables meet established regional regulatory requirements and platform standards.
- Create and manage Jira tickets related to accessibility blockers, missing materials, and caption/AD issues.
- Generate and manage Polaris orders for accessibility work, ensuring accurate scoping and alignment with timelines.
- Coordinate materials delivery via approved systems (e.g., Aspera) and confirm successful vendor receipt.
- Upload and publish accessibility assets in Crunchyroll’s CMS to support on-time launches.
- Follow established accessibility workflows and documentation standards.
- Provide feedback on workflow efficiencies and support management-led continuous improvement initiatives.
- 2+ years of experience in localization, post-production operations, or accessibility coordination.
- Hands-on experience managing closed captioning (CC/SDH) and/or audio description (AD) workflows.
- Experience working within the entertainment or streaming industry; animated content experience preferred.
- Strong project coordination skills with the ability to manage multiple titles simultaneously.
- Working knowledge of production tracking tools (e.g., Jira), asset management systems, and CMS platforms.
- High attention to detail and comfort operating within structured workflows.
- Commitment to accessibility and inclusive content delivery.
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
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Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
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What the Team is Saying
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere.
With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen.
From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms.
Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere.
We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
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Employees engage in a combination of remote and on-site work.
Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.
