Access Coordinator II - Neurosciences

Reposted Yesterday
Be an Early Applicant
Little Rock, AR, USA
In-Office
17-17 Hourly
Junior
Edtech • Professional Services
The Role
Provide front-line patient access support: greet and register patients, schedule appointments and imaging, verify insurance, obtain prior authorizations, coordinate pre/post-op and multidisciplinary care, collect payments, serve as liaison between patients, families, providers and insurers, and perform related administrative duties.
Summary Generated by Built In
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Closing Date:

08/26/2026
Type of Position:

Job Type:
Regular

Work Shift:

Sponsorship Available:

No
Institution Name:
University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].


Department:
ICE | CORE PA Float


Department's Website:


Summary of Job Duties:
The Access Coordinator works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assists the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third-party payers.
Qualifications:

Minimum Qualifications:

  • High School Diploma/GED plus 2 yeas' customer service or healthcare experience.

  • Must be able to perform all duties of the Access Coordinator I and II level

  • Basic proficiency with computers and data entry (MS Office preferred)

Preferred Qualifications:

  • Certified Health-care Access Associate (CHAA) Certification 

  • Experience with external radiology testing

  • Knowledge with CPT codes and/or medical terminology

  • Three (3) years of experience in registration, billing, or scheduling in a health-care environment


Additional Information:

Job Requirements:

  • Schedule patient appointments, follow-ups, imaging (MRI, CT), and diagnostic tests.
  • Coordinate pre-op and post-op visits for neurosurgery or other procedures.
  • Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.).
  • Verify patient insurance coverage and eligibility.
  • Obtain prior authorizations for procedures, imaging, or specialist referrals.
  • Communicate with insurance companies and patients regarding coverage issues or delays.
  • Serve as a liaison between patients, families, and clinical teams.
  • Provide patients with instructions related to appointments, procedures, or referrals.
  • Performs other duties as needed.


Salary Information:

$16.88 - hr


Required Documents to Apply:

List of three Professional References (name, email, business title), Resume


Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:


Recruitment Contact Information:

Please contact [email protected] for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:
Yes

Skills Required

  • High School Diploma or GED plus 2 years customer service or healthcare experience
  • Ability to perform all duties of the Access Coordinator I and II levels
  • Basic proficiency with computers and data entry
  • Microsoft Office (preferred)
  • Certified Health-care Access Associate (CHAA) Certification
  • Experience with external radiology testing
  • Knowledge of CPT codes and/or medical terminology
  • Three years' experience in registration, billing, or scheduling in a health-care environment
  • Proof of legal authority to work in the United States on first day of employment
  • Successful completion of pre-employment screening (criminal background, drug testing, education verification)
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The Company
HQ: Little Rock, AR
17,000 Employees

What We Do

The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of multiple campuses, divisions, and administrative units dedicated to serving Arkansas residents through education, research, and service.

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