Role: Academy Administrator
Location: Telford, on site
Contract: Perm, full.
Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, Viessman combines innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort.
With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial and industrial markets across the world. They continue to shape the future of energy efficiency through smart, integrated solutions that drive sustainability and comfort.
About the role
The Academy Administrator is responsible for providing essential administrative support to ensure the smooth operation of the academy and its training programs. This role involves managing bookings, completing required forms, liaising with colleagues, and supporting the delivery of training courses. The Academy Administrator ensures that administrative processes run efficiently, contributing to a positive experience for both staff and learners.
As an Academy Administrator e you'll be responsible for:
Processing and managing course bookings and registrations.
Liaising effectively with colleagues across departments to coordinate activities and information.
Completing and maintaining forms, records, and documentation accurately.
Supporting the delivery of training courses and programs, ensuring sessions run smoothly.
Maintaining communication with learners, staff, and external stakeholders as required.
Providing a professional, organized, and welcoming environment for all academy participants.
To be successful in the role you should have:
Strong communication skills, including verbal, written, and presentation abilities.
PC literacy with proficiency in Microsoft Excel, Word, and PowerPoint; training will be provided on CRM systems.
A self-motivated approach with the ability to work independently.
A target- and objective-focused mindset.
Excellent time management and organizational skills.
Flexibility and adaptability to changing priorities.
A strong commitment to delivering customer service excellence.
The ability to work effectively as part of a team.
What we offer
- Base salary + bonus
- Pension scheme
- 25 days of holiday + bank holidays
- Private medical care
- Life Insurance
- Small but supportive team
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Skills Required
- Strong communication skills, including verbal and written abilities
- PC literacy with proficiency in Microsoft Excel, Word, and PowerPoint
- Ability to work independently in a self-motivated manner
- Excellent time management and organizational skills
- Flexibility and adaptability to changing priorities
- Commitment to delivering customer service excellence
- Ability to work effectively as part of a team
Carrier Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carrier and has not been reviewed or approved by Carrier.
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Leave & Time Off Breadth — Paid time off is described as generous with the option to purchase additional days, and policies scale with tenure. This breadth helps offset base-pay concerns for some roles.
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Parental & Family Support — Paid parental leave covers birth, adoption, and bonding with structured programs for primary caregivers. Coverage spans various family situations, enhancing overall support.
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Retirement Support — Retirement offerings include a 401(k) with a Lifetime Income Strategy focused on converting savings to income. This structure emphasizes long-term financial planning.
Carrier Insights
What We Do
As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit www.Corporate.Carrier.com.


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