The Role
Counsels students and parents on courses, career paths, programs, and admissions; converts inquiries into enrollments while meeting sales targets. Manages leads in CRM, conducts counseling sessions, follows up with prospects, coordinates onboarding, resolves queries, builds relationships, and participates in seminars, webinars, workshops, and admission events. Provides feedback to marketing and product teams based on student interactions.
Summary Generated by Built In
The Business Development Executive is responsible for guiding students and parents regarding suitable courses and academic programs offered by the organization. The role includes counselling, sales conversion, follow-ups, and ensuring a smooth enrolment process. This position requires strong communication skills, product knowledge, and a consultative approach to understanding student needs.
Key Responsibilities
Counselling & Sales
- Counsel students and parents about various courses, career paths, program structures, and admission processes.
- Understand the academic goals, interests, and challenges of students to recommend the right course.
- Convert inquiries from multiple channels (calls, walk-ins, website leads, social media, etc.) into admissions.
- Achieve monthly and quarterly enrolment/sales targets.
- Lead Management
- Handle incoming calls and follow up with prospective leads.
- Maintain and update lead data in the CRM system.
- Schedule and conduct counselling sessions (telephonic, online, or face-to-face).
Communication & Relationship BuildingEvents & Coordination
- Provide detailed program information and resolve queries promptly.
- Maintain strong rapport with students and parents to ensure satisfaction.
- Coordinate with academic and operations teams for enrolments and onboarding.
- Participate in seminars, webinars, workshops, and admission events.
- Provide feedback to marketing and product teams based on student interactions.
Requirements
- Bachelor’s degree in any discipline
- 1–3 years of experience in academic counselling, student support, or sales (freshers with good communication can also apply).
- Strong communication and interpersonal skills.
- Ability to understand student needs and articulate suitable academic solutions.
- Target-driven, self-motivated, and able to work under pressure.
- Proficiency in MS Office and CRM tools.
- Strong presentation, persuasion, and follow-up skills.
- IT knowledge preferred.
- Any Certification in IT preferred.
Skills Required
- Bachelor's degree in any discipline
- 1-3 years of experience in academic counseling, student support, or sales; freshers with strong communication skills may also apply
- Strong communication and interpersonal skills
- Ability to understand student needs and articulate suitable academic solutions
- Target-driven, self-motivated, and able to work under pressure
- Proficiency in MS Office and CRM tools
- Strong presentation, persuasion, and follow-up skills
- IT knowledge
- Certification in IT
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The Company
What We Do
Fireblaze AI School is an AI education institute founded in 2017 in Nagpur, India. It provides career-focused learning programs for students and professionals in Data Science, Artificial Intelligence, Machine Learning, Generative AI, data analytics, and full-stack development. The school offers classroom and live online instruction, project-based training, mentorship, workshops, and placement assistance through its career-oriented programs.
