Provides academic advising and student success support to undergraduate students in the School of Communication and Media, supporting academic progress, policy navigation, and timely degree completion.
Collaborates with CCFA advising team, faculty, and campus partners to support advising, graduation, and compliance processes.
Manages admissions-related processes, supports recruitment initiatives, maintains student records, and ensures compliance with university policies and deadlines.
Academic Advising & Student Support
Advises and counsels students regarding course selection appropriate to their major and general educational goals.
Monitors student progress toward degree completion, ensuring compliance with university policies, procedures, and deadlines.
Administers and coordinates new student orientation with CCFA advisors.
Provides referral services as appropriate to support student success.
Recruitment Support
Leads and assists with recruitment efforts and other admissions-related events in coordination with CCFA recruitment staff.
Records & Reporting
Develops and maintains accurate and current student records.
Assist in compiling reports in coordination with college and university staff.
Provide graduation checkout services and degree certification processes for undergraduate students.
Supervision & Student Success Systems
Maintains and updates information within the Student Success Center and related tracking systems.
Faculty & Administrative Collaboration
Consults regularly with school faculty and administrators regarding course requirements, student concerns, curriculum matters, and related issues.
Other Duties
QualificationsBachelor’s Degree in a relevant field
Two (2) years of appropriate experience.
Relevant experience may substitute for required education.
Preferred Qualifications
Experience in academic advising in higher education.
Strong organizational, interpersonal, and communication skills.
Experience supporting recruitment or admissions functions.
Graduate degree in any field/experience working with graduate students
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
About UsThe University of Memphis is a leading, student-centered, urban public R1 research institution. Located in Memphis, Tennessee, on 1,160 acres. The University serves a population of nearly 20,000 students and 2,500 employees, including more than 1,000 full-time faculty members. The University offers bachelor’s degrees in more than 230 areas of study, master’s degrees in more than 50 subjects and doctoral degrees in 26 disciplines; supported an institutional record of more than $100 million in research awards for FY24; and has an operating budget of close to $500 million.Skills Required
- Bachelor's degree in a relevant field
- Two years of appropriate experience
- Relevant experience may substitute for required education
- Experience in academic advising in higher education
- Strong organizational, interpersonal, and communication skills
- Experience supporting recruitment or admissions functions
- Graduate degree in any field or experience working with graduate students
- Authorization to work in the United States without employer sponsorship
What We Do
The University of Memphis is a public research university in Memphis, Tennessee, committed to academic excellence and community engagement. Driven by a philosophy of 'doing,' the institution leverages a diverse workforce of faculty and staff to foster a dynamic learning environment. The university provides a comprehensive range of educational opportunities and maintains a strong commitment to equal employment and institutional equity.
