Absence Consultant

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6 Locations
Remote
Insurance
The Role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

About the role:Absence Consultant will consult with internal sales and account management teams, as well as with external national account clients, on a wide variety of complex projects including: FMLA, State Leave Laws, ADA Pay, Salary Continuance, Statutory Disability, Short-term Disability, Long-term Disability, Vacation and Paid Time-off (PTO) and other employer sponsored leave programs.  The role will serve as the project manager and day-to-day communication liaison with Brown & Brown Strategic Non-Medical Solutions client service and sales team members, create client deliverables, contribute to client management and business activities, and participate in the creation of new intellectual capital. The position is also expected to be resource for the audit process.
Experience on the broker side of the business is a must-have.  Expertise in PTO programs highly desired.  Ability to create written thought leadership materials that are client ready.Core Responsibilities: include the following. Other duties may be assigned.
  • Provide valued-added consulting expertise on large, sophisticated Absence and Disability Management projects including:
  • Plan design/strategy
  • End to end operational assessments
  • Modeling, cost analyses, funding and employee contribution strategies
  • Vendor analysis, selection, negotiation and procurement
  •  Ongoing plan management including evaluation of program performance and trends
  • Assist with vendor capability reviews and annual RFI’s
  • Benchmarking studies and analyses
  • Plan compliance and audit support
  • Deliver superior, consistent management and deliverables in support of the Absence team for assigned clients:
  • Serve as primary contact to SNS client service team on delivery of defined work product, offering absence management subject matter expertise
  • Draft and manage project plans involving multiple workflow streams and client teams
  • Oversee the day-to-day project deliverables, ensuring the progress of the work product against established objectives, budgets, timelines, deliverables and quality standards
  • Manage client team expectations and raise appropriate issues to leadership for resolutions
  • Interface with colleagues as needed to ascertain the client’s broader business objectives, ensuring work product is strategically aligned
  • Develop a trusted advisor relationship with internal stakeholders through effective communication and efficient, quality execution of projects
  • Contribute to the development of new tools and approaches
  • Directly contribute to clients’ success through applying technical expertise
  • Remain current on industry trends, leave legislation and vendor updates and share information with the larger Pac Res organization and clients
  • Build relationships internally and collaborate effectively on cross-functional teams
  • Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
  • Serve as mentor and resource to internal team members specific to absence management
  • Contribute to special projects as defined by leadership
  • Special Projects
  • Build and maintain library of Absence & Productivity projects, RFPs, templates, market data and other deliverables 
  • Author, contribute to, and help publish industry relevant white papers, newsletters, and support industry work groups with both publications and presentations
Skills needed:·       BA/BS degree in a related field
  • 5-10 years of experience and success in the design/management of group disability and absence management plans gained in a consulting, brokerage or carrier environment
  • Proven experience successfully managing multiple projects simultaneously and producing quality deliverables on time and within budget
  • Demonstrated success in managing client issues and relationships, including some experience in growing relationships with current clients
  • Relevant experience related to compliance and quality assurance protocols around leave/disability administration/management
  • Strong interpersonal and team skills
  • Polished and well developed oral and written communication skills
  • Self-starter attitude and ability to work with ambiguity
  • Flexibility and proven ability to diagnose and resolve issues
  • Strong analytical and creative skills
  • Experience training/mentoring junior staff
  • The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
  • Strong knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, PPT, Publisher) and Salesforce
  • Availability to travel on an as-needed basis
  • Group Insurance industry knowledge, Strong background in disability insurance and absence management, Strong interpersonal and communication skills, organizational skills,
  • Must be able to work independently; proven track record of success, must enjoy a fast paced, entrepreneurial culture
We seek out and embrace diversity in our talent. Our business thrives on diversity of talent, experience, character, and inclusion.Brown & Brown does not discriminate against teammates or applicants for employment on the basis of race, color, religion, absence of religious affiliation, national origin, ethnicity, age, disability, perception of disability, sex, sexual orientation, gender identity/expression, gender orientation, marital status, service in our armed forces, veteran status in our armed forces, political activity or political party affiliation. We are committed to ensuring equal employment opportunities for all our teammates and applicants for employment. Our equal employment opportunity philosophy, in accordance with federal, state, and local law, applies to all aspects of employment with us including recruiting, hiring, training, transfer/promotion, compensation, benefits, and termination.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Brown & Brown Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.

  • Healthcare Strength Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
  • Retirement Support The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.

Brown & Brown Insurance Insights

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The Company
HQ: Daytona Beach, FL
2,391 Employees
Year Founded: 1939

What We Do

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.

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