ABBYY OCR RPA DevOps Engineer

, India

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

May 7, 2025

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

The RPA landscape will act as a global shared service, supporting various Shell business units. You'll be part of the Automation SOM DevOps team, helping to drive innovation and efficiency across the board.

What’s the Role

As an ABBYY OCR RPA DevOps Engineer, you'll tackle complex production bot issues and major incidents with a high degree of automation and technology integration. Working closely with the business, you'll ensure seamless deployments of code fixes and continuously propose improvements to add value.

What you’ll be doing

• Develop and train the OCR engine for different document samples within Shell.
• Liaise with respective Continuous Improvement Focal, and Project stakeholders as appropriate to understand the document layout & data extraction requirements.
• Analyze & develop suitable OCR Projects based on stakeholder requirements.
• Drive user acceptance testing, fix issues, and release for production after proper approvals.
• Understanding of Abbyy and Blue Prism integration, to support available use cases
• Drive high performance and business continuity of RPA as cloud services with modern SRE practices.
• Lead the design, development, and implementation of operational standards and capabilities for RPA services, enabling highly available, scalable, and reliable customer experiences.
• Conduct root cause analysis and incident management during outages, write and review RCAs, and use knowledge learned to improve RPA services, practices, and automation.
• Ensure new design standards are followed across all production scripts and promptly handle bug fixes.
• Drive issue resolution by taking ownership and communicating with stakeholders.
• Manage issues end-to-end, working closely with Developers, SOM, and business teams.
• Ensure Quality, Speed, and Ownership while delivering fixes.
• Demonstrate Quality, Speed, and Ownership while delivering automation projects and following prescribed project management methodology.
• Effectively prioritize requests for automation development and challenge the need as appropriate.
• Continuously demonstrate behavioral imperatives and Leadership Attributes in all activities and engagements, focusing on key behaviors such as Quality, Ownership, and Delivery.

What you bring

• 5 to 8 years of strong automation working experience with at least 3 years of experience in Robotics Automation using Blue Prism & ABBYY. Power Automate desktop & Decipher will have an added advantage.
• A minimum of 2 years of operational experience in the field of RPA is required.
• A degree in Engineering/ Master of computer application or any relevant degree with technical certification would be an added advantage
• Nice to have: Abbyy Flexicapture 12 Specialist Certification
• Hands-on experience in Landscape, Server management, and Operational support of tools. Experience in scripting, VB, Macros, and other automation tools would be an added advantage
• Strong analytical skills with the ability to analyze complex issues and drive suitable solutions
• Strong appetite for learning and training others on Automation tools and technologies
• Domain experience in Finance automation is an added advantage
• Strong interpersonal skills – ability to communicate with clarity and build strong working relationships
• Good communication skills and fluent in English

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another.

You’ll be able to balance your priorities as you become the best version of yourself.

· Progress as a person as we work on the energy transition together.

· Continuously grow the transferable skills you need to get ahead.

· Work at the forefront of technology, trends, and practices.

· Collaborate with experienced colleagues with unique expertise.

· Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

· Benefit from flexible working hours, and the possibility of remote/mobile working.

· Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.

· Take advantage of paid parental leave, including for non-birthing parents.

· Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

· Grow as you progress through diverse career opportunities in national and

· international teams.

· Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

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Shell in India

Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalisation, and business operations.

Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.

Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.

Shell owns and operates a LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and a LNG truck-loading unit that plays a crucial role in helping meet India’s growing demand for gas across sectors. In 2022, Shell acquired Sprng Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Sprng is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.

Our three capability centres across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.

We are committed to positively contributing to the communities in which we operate through programmes on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.