988 Training Coordinator, Special Populations

Posted Yesterday
Be an Early Applicant
Nashville, TN, USA
In-Office
44K-61K Annually
Junior
Healthtech • Other
The Role
Coordinates, develops, and delivers onboarding and ongoing training for a 24/7 mental health crisis and suicide prevention team. Responsibilities include scheduling new-hire training, evaluating instructional effectiveness and KPI impact, collecting data, facilitating skills-building sessions, and supporting staff development. The role also requires clinical knowledge to conduct screenings, risk assessments, and crisis interventions through calls, chats, and texts while maintaining ethical and accreditation standards.
Summary Generated by Built In

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!


JOB DESCRIPTION:

SUMMARY OF POSITION

This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position is responsible for managing, developing, coordinating and conducting training following best practice for suicide prevention

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Responsible for development and oversight of new hire training and working with the Director, Clinical Supervisor, Program Manager to coordinate schedules to meet needs of both the department and new hires.
  • Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
  • Responsible for collection of data
  • Demonstrates high level of clinical knowledge and skill in providing call/chat/text clinical screenings, risk assessments, and crisis intervention to contacts
  • Facilitates bi-weekly skills building sessions, staff trainings and staff development functions
  • Meets the ethical and clinical standards in compliance with all accreditation

KNOWLEDGE, SKILLS & ABILITIES

  • Effectively communicate via written, verbal, in person and virtual methods.
  • Excellent management and supervisory skills
  • Excellent analytical and organizational skills.
  • Ability to problem solve complex issues and deliver effective decision making.

QUALIFICATIONS

         

Education Level

Bachelor’s degree in mental health or Certified Peer Recovery Specialist for at least 2 years is required. Master’s degree preferred.

Years of Experience

Three years of relevant experience is preferred. One year of experience in the field of mental health, mental health trauma, or crisis management and suicide prevention is required.

Shift

Tuesday-Saturday (Sun/Mon off) 10am-6:30pm CST
Sunday-Thursday (Fri/Sat off) 10am-6:30pm CST
Wednesday-Sunday (Mon/Tues off) 10am-6:30pm CST

Required Certification/Licensure

Non

PHYSICAL REQUIREMENTS

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$43,900.00--$61,370.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

  • Medical, dental, and vision health coverage

  • Flexible Spending and Health Savings Accounts

  • 403b retirement plan with company match

  • Paid time off and ten paid holidays

  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

  • Employee Resource Groups

  • Continuing education opportunities

  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Skills Required

  • Bachelor's degree in mental health or Certified Peer Recovery Specialist experience for at least two years
  • At least one year of experience in mental health, mental health trauma, or crisis management and suicide prevention
  • Three years of relevant experience
  • Master's degree
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The Company
HQ: Nashville, TN
2,387 Employees

What We Do

Centerstone is a not-for-profit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.

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