213721 SAP OCM Lead

Reposted One Month Ago
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Lisle, IL, USA
In-Office
Senior level
Agency • Information Technology • Professional Services • Consulting
The Role
Lead organizational change management for ERP and transformation programs. Develop and execute communication, stakeholder, training, readiness, and workforce transition plans. Identify risks and resistance, run readiness assessments, track adoption and proficiency, integrate OCM into project plans, and build sponsor and change champion relationships to realize program benefits.
Summary Generated by Built In
Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties

• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

  • Lead all change management activities for key OCM work streams across ERP implementations and other major transformations
  • Apply a structured change management approach and methodology for the people side of change caused by the respective projects and change efforts 
  • Develop and execute a set of actionable and targeted change management plans – including communication plan, stakeholder management plan, workforce transition plan, training plan and change readiness plan 
  • Identify potential change risks and anticipated points of resistance, and develop specific plans to mitigate and/or address the concerns 
  • Conduct readiness assessments, evaluate results, present findings and recommended interventions 
  • Identify resistance and performance gaps, and work to develop and implement mitigation plans 
  • Create and manage measurement systems to track adoption, utilization and proficiency of program level changes 
  • Create and enable reinforcement mechanisms and celebrations of success. 
  • Work with project teams to integrate change management activities into the overall project or program plan 
  • Develop key relationships with project sponsors, team members and change champions to successfully manage change efforts
  • Align OCM activities to support and help realize key project or program-level business benefits.

Qualifications

  • 5-7 years change management experience with SAP systems.
  • S/4HANA and/or ECC 6.0 experience is a plus 
  • Experience and knowledge of change management principles and methodologies; 
  • Familiarity with program/project management methods, tools and phases of the project lifecycle 
  • Demonstrated ability to sell change management services
  • Exceptional communication skills – both written and verbal 
  • Ability to work effectively at all levels in an organization 
  • Excellent active listening skills 
  • Problem solving and root cause identification skills 
  • Strong analytic and decision making abilities 
  • Ability to influence others and move toward a common vision or goal 
  • Experience with large-scale organizational change effort 
  • Ability to work under tight deadlines and manage multiple tasks against set deadlines 
  • Bachelor degree in business, communication, technology or equivalent degree. 

Additional Information

PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.

Skills Required

  • 5-7 years change management experience with SAP systems.
  • S/4HANA and/or ECC 6.0 experience.
  • Experience and knowledge of change management principles and methodologies.
  • Familiarity with program/project management methods, tools and phases of the project lifecycle.
  • Demonstrated ability to sell change management services.
  • Exceptional written and verbal communication skills.
  • Ability to work effectively at all levels in an organization.
  • Excellent active listening skills.
  • Problem solving and root cause identification skills.
  • Strong analytic and decision making abilities.
  • Ability to influence others and move toward a common vision or goal.
  • Experience with large-scale organizational change effort.
  • Ability to work under tight deadlines and manage multiple tasks.
  • Bachelor degree in business, communication, technology or equivalent degree.

Procom Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procom Services and has not been reviewed or approved by Procom Services.

  • Healthcare Strength Medical, prescription, telehealth (Teladoc), and HSA options are available for eligible W‑2 contractors, and mental‑health resources are highlighted for employees. These offerings indicate a substantive core health package for many internal staff and some contractor engagements.
  • Strong & Reliable Incentives Recruiter and sales roles feature base‑plus‑commission structures that can yield strong earnings for top performers. This structure creates notable upside when targets are met.
  • Leave & Time Off Breadth Paid sick leave and holiday pay structures are referenced for eligible roles, alongside culture materials noting generous vacation and sick‑day policies. These elements point to a defined time‑off framework in certain programs and locations.

Procom Services Insights

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The Company
350 Employees

What We Do

Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.

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