Jobs at Procom Services

Manage and administer information security controls, process user access requests, review audit trails, respond to security incidents and help desk tickets, document/update security procedures, support audits and business continuity testing, and provide technical support for security systems.

Lead network security architecture and firewall projects, implement and operationalize FireMon policy optimization, provide L2-L3 support and 24x7 response for priority incidents, handle work orders, change requests, and customer-facing consulting engagements.

Design and consult on network security architecture, lead security implementations, provide L2-L3 operational support, handle work orders/change requests/incidents, perform on-site deployments, and respond 24x7 to P1/P2 incidents.

Design, implement, and maintain network security solutions (firewalls, IDS/IPS, proxies, VPNs); perform packet analysis, incident identification and remediation, manage security policies, and support customer billable projects.

Execute and maintain access controls, process user access requests, review audit trails, respond to help-desk issues (Remedy), support security implementations, develop/update security procedures, assist auditors, participate in business continuity testing, and provide technical support for head office and trading-room systems.

Provide Security Operations for a managed security services environment: incident response, vulnerability scanning and remediation oversight, toolset administration (SIEM, IDS/IPS, scanning tools, malware mitigation), policy and SOP maintenance, automation of security workflows, client audits, training, and SLA management.

Designs and implements network security solutions (firewalls, IDS/IPS, proxies, routers) for client networks. Maintains security hardware/software, conducts packet analysis and routing protocol configuration, investigates incidents, manages security policies, and supports customer change requests and remediation.

Full-stack developer responsible for enhancing a monitoring application: build UX-driven web interfaces, maintain and enhance core subsystems, define requirements, prototype and design, develop code, test, deploy, troubleshoot, and lead small teams.

Administer and support network and server infrastructure for SSD development and manufacturing: configure Windows and Linux servers, monitor and debug remotely, troubleshoot network issues, manage virtualization and SQL servers, write/maintain automation scripts, lead technical projects, and document support procedures.

Lead technical teams to integrate multiple systems, designing and developing UI and middle-tier .NET applications. Responsibilities include team leadership (developers/testers), web service and WCF development, reusable UI modules, requirements management, scope control, issue and risk management, and owning SDLC activities.

Provide reactive and proactive technical support to external customers: troubleshoot and qualify incidents, document issues and solutions, liaise with Tier-II for escalations, and create support documentation for internal and external web pages.

Manage medium-to-large IT infrastructure projects end-to-end: define requirements, govern scope, schedule and budget, mitigate risks, lead teams, coordinate stakeholders, oversee data center, server/OS, AD/Exchange, Office365 and other infrastructure migrations, and ensure handover to service.

Provide L2/L3 support and administration for enterprise managed file transfer applications (GlobalSCAPE), monitor performance, troubleshoot incidents, apply patches and security updates, perform maintenance, assist capacity planning, document procedures, and support change management and user training.

Lead developer/designer for IBM WebSphere integration solutions: analyze and design WebSphere architectures, identify business processes, build WPS components with WID, develop Java/J2EE integrations, work with SAP IDOCs/EDI and WebSphere adapters, and perform message modeling using XML/XSLT.

Researches, analyzes, designs, writes, edits, and publishes process documentation for the Workday Human Capital System using BPM protocols. Produces Word-based process docs with narratives, step-by-step instructions, screenshots, Visio flow diagrams, and SIPOC artifacts under tight timelines.

Senior Linux systems administrator responsible for Ubuntu/Debian server and network administration, virtualization (VMware, AWS), automation (Puppet, Kickstart), monitoring (Nagios/Ganglia/Cacti), firewall/load balancer/LDAP configuration, scripting, building/migrating data center infrastructure on Dell hardware, troubleshooting, documentation, and project status reporting.

Designs and develops a web-based self-assessment and monitoring tool with database integration. Builds website, implements validation, and trains a supervisor on basic document management (upload, delete).

Serve as a senior infrastructure expert providing Tier 3 support, create standard images for servers/VMs/desktop virtualization, manage provisioning, document data center architecture, perform capacity and configuration management, develop SOPs, evaluate vendor solutions, and support infrastructure strategy and design.

Lead and supervise engineering and software teams to develop and stabilize a board-support-package (BSP) for a custom evaluation board. Prepare and analyze timelines and reports to ensure all board features are developed and tested on both client and customer sides on schedule.

Hybrid Project Manager / Business Analyst who partners with business leaders to identify opportunities, define requirements, lead multiple projects, manage governance and stakeholder relationships, analyze and redesign processes, and oversee test planning and delivery for business and IT solutions.