211675 / Technical Writer

Reposted 26 Days Ago
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Chandler, AZ, USA
In-Office
Mid level
Agency • Information Technology • Professional Services • Consulting
The Role
Researches, analyzes, designs, writes, edits, and publishes process documentation for the Workday Human Capital System using BPM protocols. Produces Word-based process docs with narratives, step-by-step instructions, screenshots, Visio flow diagrams, and SIPOC artifacts under tight timelines.
Summary Generated by Built In
Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

Researches, analyzes, designs, develops, writes, edits, and publishes documentation for the Workday Human Capital System using effective Business Process Management (BPM) protocol. The scope of work involves documenting business process using Word templates. Quality process documentation involves proper steps, narratives, screen shots, etc. 

Qualifications

Strong Word skills and attention to detail. Experience creating and editing process documentation including: flow diagrams (Visio), SIPOC documents and step-by-step text descriptions in Word. Ability to thrive on tight timelines with some ambiguity.

Additional Information

PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.

Skills Required

  • Experience documenting Workday Human Capital System processes
  • Strong Microsoft Word skills
  • Experience creating flow diagrams using Microsoft Visio
  • Experience creating SIPOC documents and step-by-step process descriptions
  • Familiarity with Business Process Management (BPM) protocols
  • Attention to detail
  • Ability to work under tight timelines and handle ambiguity

Procom Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procom Services and has not been reviewed or approved by Procom Services.

  • Healthcare Strength Medical, prescription, telehealth (Teladoc), and HSA options are available for eligible W‑2 contractors, and mental‑health resources are highlighted for employees. These offerings indicate a substantive core health package for many internal staff and some contractor engagements.
  • Strong & Reliable Incentives Recruiter and sales roles feature base‑plus‑commission structures that can yield strong earnings for top performers. This structure creates notable upside when targets are met.
  • Leave & Time Off Breadth Paid sick leave and holiday pay structures are referenced for eligible roles, alongside culture materials noting generous vacation and sick‑day policies. These elements point to a defined time‑off framework in certain programs and locations.

Procom Services Insights

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The Company
350 Employees

What We Do

Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.

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