2027 Summer Key Technology & Services: Security, Business & Strategy Track Internship- Cleveland
Location:
4910 Tiedeman Road, Brooklyn Ohio2027 Key Technology & Services: Security, Business & Strategy Track Internship - Cleveland, OH
Program Duration: May-August 2027
KeyBank Technology and Services Overview
Key Technology & Services (KTS) is KeyBank’s enterprise shared‑services organization, uniting technology, operations, and servicing functions to support business partners and clients across all lines of business. As a forward‑thinking team of more than 5,000 talented professionals, KTS brings the future of banking to life by delivering efficient, reliable, and secure technology while driving innovation that creates competitive distinction.
Enterprise Security Services Overview
As part of the KTS Organization, Enterprise Security Services (ESS) offers an inclusive and equitable workforce that empowers our teams to deliver proactive and responsive security and investigative services that protect Key’s communities, clients, and employees. By leveraging a diverse range of expertise - including, but not limited to, information security, operations, and data analytics, we strengthen our ability to identify risks, enhance operational resilience, and provide insights that drive smarter, safer decision‑making. This multidisciplinary foundation enables us to safeguard our organization with precision, innovation, and integrity.
Key Technology and Services Internship Program
Our summer internship program spans 10.5 weeks in duration and allows you to work alongside KeyBank’s experts within Key Technology, Operations & Services (KTS). The internship provides an opportunity to get hands-on experience with our innovative security teams. Our internships will equip you with competitive skills, valuable networking and mentoring.
Opportunities for Intern placements:
Enterprise Fraud Services (EFS) - Enterprise Fraud Services is responsible for developing Key’s holistic fraud defense strategy and the various related components needed to enhance the effectiveness of Key’s fraud programs.
Teams Include: Fraud Investigations, Fraud Detection Strategies and Analytics, EFS Solutions, Fraud Operations, Client Protection, Client Identity & Access Management
Skillsets:
Interest in using data to solve problems
Curiosity about fraud, risk, and banking protections
Comfortable working with numbers and Excel
Ability to learn processes and spot improvements
Clear written and verbal communication
Collaborative, team‑oriented mindset
Professional and trustworthy with sensitive information
Adaptable and eager to learn
Physical Security Solutions - Define and enforce physical security standards, respond to and manage critical events, provide executive security and protection services, conduct assessments, and coordinate electronic and physical security needs for all facilities.
Teams Include: Physical Security Management, Operations Support, Process and Controls, Executive Security
Skillsets:
Strong multitasking capabilities
Strategic and critical thinking
Clear, effective communication
Strong collaboration across teams
Analytical problem-solving
Security Portfolio & Issues Management Office - Responsible for supporting Key’s overall Security strategy by providing centralized management of Key’s security portfolio projects and fraud-related compliance issues. We work closely with business, technology, and risk teams to make sure work stays on track; progress is clearly reported, and any issues are identified early and escalated when needed.
Teams Include: Security Portfolio Management & Fraud Issues Management
Skillsets:
Project Management
Business Analysis
IT Systems Analysis
Data Analysis
ESS Business Management - The ESS Business Management team’s primary responsibilities include, but are not limited to, coordinating Enterprise Security Services (ESS) program-level activities for Information Security, Fraud and Physical Security teams (e.g., business unit review, townhalls, business continuity plans, risk surveys, line of business updates, etc.), delivering Security Education & Awareness to employees and clients, and data insights & reporting.
Teams Include: Data & Business Intelligence, Security Education and Awareness
Skillsets:
Clear written and verbal communication
Collaborative, team-oriented mindset
Knowledge of security, fraud, and risk concepts
Strong coordination and organizational skills
Ability to analyze data and produce reports
Comfortable working across teams
Detail oriented
Marketing
What our program offers you:
Work experience alongside industry experts and professionals on critical projects or operational support
Exposure to KeyBank and Key Technology, Operations & Services
Grow your professional network
Training and learning opportunities:
On-the-job training; Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA
Enhancing soft skills, business acumen, problem resolution and critical thinking
Opportunity to analyze customer transaction and profile data to identify Suspicious activity and report to appropriate law enforcement agency
Opportunities to use industry leading software (examples include: Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, R, SQL, JavaScript, SOAR, SIEM, Proxy, Confluence, XDR, Oracle, Actimize, GCP, SAS
Upon successful completion of the internship, you will have the opportunity to be considered for placement (after graduation) in our KTS Rotational Analyst Program. Candidacy for the program will be based on skills demonstrated, performance, career interests, internship experience, and business demand.
Qualifications
Must have completed at least three years toward a four-year, undergraduate degree program, graduating in May 2028 or December 2027, with focused coursework in Operations, Data Analytics or Data Science, Psychology, Sociology, Statistics/ Mathematics, Intelligence Studies, Criminal Justice, Legal, Finance/Accounting, Business, Marketing, Information Systems, IT Management, Software Engineering, Web Development, Game Design and System Administration, Industrial Engineering, or related majors
Outstanding academic achievement (minimum undergraduate 3.0 GPA)
Demonstrated leadership and teamwork from past work experience and/or extracurricular activities
Bring solid analytical, problem solving, communication and presentation skills
Proficiency in Excel and PowerPoint
Possess intellectual curiosity, enthusiasm and willingness to learn
Compensation and Benefits
This position is eligible to earn an hourly rate of $25 per hour. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus.
KeyBank’s Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].
COMPENSATION AND BENEFITS
This position is eligible to earn an hourly rate of $25 per hour. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 09/04/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].
#LI-Hybrid
Skills Required
- Completed at least three years toward a four-year undergraduate degree, graduating May 2028 or December 2027, in specified majors
- Minimum undergraduate 3.0 GPA
- Demonstrated leadership and teamwork from past work experience and/or extracurricular activities
- Solid analytical, problem solving, communication and presentation skills
- Proficiency in Excel and PowerPoint
- Intellectual curiosity, enthusiasm and willingness to learn
KeyBank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KeyBank and has not been reviewed or approved by KeyBank.
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Retirement Support — A dollar-for-dollar 401(k) match up to 7% of eligible pay is positioned as a standout element of the total rewards package. Additional financial programs like discounted stock purchase and banking discounts further strengthen perceived long-term value.
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Leave & Time Off Breadth — A pooled PTO bank with amounts that scale by level and tenure is described as a meaningful benefit and a retention lever. Paid parental leave is also included, adding to the breadth of time-off support.
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Wellbeing & Lifestyle Benefits — Wellness incentives tied to HSA contributions and company-sponsored health and wellbeing programs add tangible non-cash value. A Lifestyle Spending Account and counseling resources expand support beyond traditional medical coverage.
KeyBank Insights
What We Do
At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day.
