2025 Summer Intern: Software & Advisory Technical Writing Intern

JOB DESCRIPTION
At UL, we know why we come to work.
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
As our global footprint continues to spread across the world, we are looking for a Technical Writing Intern to join our team in Northbrook, IL or Chicago, IL .
RESPONSIBILITIES
What you'll learn & achieve:
The Technical Writing Intern is responsible for the documentation of new platform features, training materials, and various consulting materials.

• Help develop the portfolio of help systems, user and technical guides, administrator and learner training materials (online help and PDFs), release notes, technical papers, presentations, and best practice/consulting guides for the ULTRUS suite of software products
• Comply with corporate style guides
• Effectively collaborate with Technical Authors, business specialists and Development teams to create accurate and useful documentation

What you'll experience working at UL:

• Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: A n internship will consist of a 10-12 week project, networking opportunities, learning the UL Solutions business, and provide you with the opportunity to make a real world impact.

QUALIFICATIONS
What makes you a great fit:

• Rising senior currently pursuing an undergraduate degree in: Technical Communication, Computer Science, English, Journalism, Psychology or relevant field
• Knowledge of localization processes
• Solid understanding of various methodologies used in the software development lifecycle
• Experience with DITA authoring, software development and bug tracking tools
• Mastery of technical tools:
  • XML authoring tools
  • Adobe Acrobat
  • HTML/CSS editor
  • Screen capture and editing tool such as TechSmith SnagIt
  • Content Management Systems
  • Advanced proficiency in Microsoft Word
  • Microsoft Windows administration fundamentals, such as security concepts
• Superior writing and editing skills appropriate for an end user client audience
• Methodical, organized, self-directed
• Demonstrated ability to learn, use, and effectively explain software applications in single-sourced, topic-based style
• Motivated self-starter with strong verbal and written communication skills
• Understanding of the DITA Open Toolkit, HTML, CSS editing
• Must have the indefinite right to work in the United States.