We are seeking a hands-on UX Designer to improve messaging experiences across mobile applications and desktop web products serving multiple user groups. This role will design new AI-powered messaging features and improve communication patterns so users can respond more effectively, understand conversation status, and re-engage when appropriate.
The ideal candidate has strong end-to-end product design experience, a portfolio demonstrating complex product workflows, and the ability to work independently within an established product environment.
Enterprise experience strongly preferred.
Key Responsibilities
* Design end-to-end product experiences across mobile applications and desktop web.
* Create wireframes, user journeys, interactive prototypes, and high-fidelity mockups.
* Design user experiences for AI-powered messaging features.
* Improve communication responsiveness through reply prompts, expectation setting, status transparency, and re-engagement patterns.
* Simplify complex workflows and data-heavy experiences involving search, filtering, data export, or similar functionality.
* Apply established design-system components, patterns, and visual standards.
* Collaborate with Product Management, Engineering, UX Research, and Legal partners.
* Incorporate qualitative research findings and user feedback into design iterations.
* Support design validation through qualitative research and A/B testing.
* Prepare clear design specifications and handoff materials for engineering teams.
* Work independently, manage assigned design work, and ramp quickly with minimal oversight.
QualificationsMust-Have Skills
* 3+ years of professional product UX design experience.
* Portfolio demonstrating end-to-end product UX work.
* Strong interaction design, visual design, prototyping, and user-journey design skills.
* Experience designing complex workflows or data-heavy enterprise product experiences.
* Experience with search, filtering, data export, or comparable complex interaction patterns.
* Ability to work independently and operate effectively with minimal oversight.
* Experience collaborating with Product, Engineering, Research, and Legal stakeholders.
* Experience incorporating UX research findings and user feedback into product designs.
* Strong written and verbal communication skills.
* Recent hands-on individual contributor experience.
Nice-to-Have Skills
* Experience designing messaging, inbox, communications, or notification products.
* Accessibility expertise, including familiarity with WCAG and assistive technologies.
* Experience designing international or localized products.
* Experience designing products for the Japanese market.
* Mobile-first product design experience.
* Experience supporting A/B testing or experimentation programs.
* Prior contractor or embedded-team experience within a large product organization.
* Experience designing AI-enabled product features.
Additional InformationRequired Tools & Platforms
* Strong, current Figma proficiency.
* Experience creating interactive prototypes.
* Experience with design-to-engineering handoff workflows.
* Experience working within an established design system.
Location, Time & Engagement
* Remote contract opportunity.
* Candidates must be located in the United States.
* Must be available for full-time work at 40 hours per week.
* Must be able to work with teams operating in the U.S. Central time zone.
* Contract is expected to continue through March 31, 2027.
Skills Required
- 3+ years of professional product UX design experience
- Portfolio demonstrating end-to-end product UX work
- Strong interaction design, visual design, prototyping, and user-journey design skills
- Experience designing complex workflows or data-heavy enterprise product experiences
- Experience with search, filtering, data export, or comparable complex interaction patterns
- Ability to work independently and operate effectively with minimal oversight
- Experience collaborating with Product, Engineering, Research, and Legal stakeholders
- Experience incorporating UX research findings and user feedback into product designs
- Strong written and verbal communication skills
- Recent hands-on individual contributor experience
- Figma proficiency
- Experience creating interactive prototypes
- Experience with design-to-engineering handoff workflows
- Experience working within an established design system
- Experience designing messaging, inbox, communications, or notification products
- Accessibility expertise, including familiarity with WCAG and assistive technologies
- Experience designing international or localized products
- Experience designing products for the Japanese market
- Mobile-first product design experience
- Experience supporting A/B testing or experimentation programs
- Prior contractor or embedded-team experience within a large product organization
- Experience designing AI-enabled product features
- Candidate must be located in the United States
- Must be available full-time (40 hours per week) and able to work U.S. Central time zone
What We Do
Lifted, an Upwork Company, is a B2B SaaS platform that helps enterprise organizations source, contract, manage, and pay contingent talent globally and compliantly. It supports multiple engagement models, including independent contractors, staff augmentation, and employer-of-record, while integrating with MSPs and VMSs to provide centralized visibility, spend control, and audit-ready compliance, delivering a white-labeled talent experience for hiring managers and contingent workforce programs.
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