Optimize branch performance by nurturing key relationships, acquiring new clients, and providing financial solutions that drive deposit growth, business expansion, and superior service delivery.
- Drive portfolio growth, sales and revenue by identifying and capitalizing on business opportunities including deposit expansion, loan acquisition and investment solutions.
- Develop and implement strategies to maximize cross-sell potential, strengthen long-term client relationships and consistently exceed assigned targets.
- Develop and nurture strong client relationships by gaining deep insights into their financial goals, offering customized solutions, and maintaining consistent engagement to enhance customer satisfaction, retention, and loyalty.
- Deliver exceptional customer service by ensuring timely resolution of inquiries, seamless transaction processing and proactive engagement.
- Ensure full compliance with Bank’s policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering (AML), and risk management frameworks, to uphold operational integrity, mitigate financial risks and protect the bank from regulatory violations.
- Educate and encourage customers to adopt digital banking platforms, enhancing accessibility, transaction efficiency and service convenience while aligning with the bank’s digital transformation initiatives.
Skills Required
- Experience in client relationship management
- Strong sales and revenue generation skills
- Knowledge of banking policies and regulations
- Ability to deliver exceptional customer service
What We Do
On 7 November 1959, UBL’s first branch at II Chundrigar Road in Karachi was inaugurated and with it launched a culture of service, innovation and financial excellence in Pakistan. A banking company incorporated in Pakistan and engaged in commercial banking and related services, UBL operates one of the largest branch networks in Pakistan, augmented by its industry leading digital banking services which have earned it local and international recognition. Aiming to being the undisputed leader in financial services for our customers as well as the most innovative and fastest growing bank in targeted businesses, UBL is dedicated to its customers, stakeholders, its diverse team and the communities it operates in. VIS Credit Rating Company ltd. (VIS) has reaffirmed the entity ratings of UBL at ‘AAA/A-1+’ (Triple A / A-One Plus). The Bank is listed in Pakistan, with its Global Depository Receipts (GDRs) on the list of the UK Listing Authority and London Stock Exchange Professional Securities Market. It is a subsidiary of Bestway (Holdings) Limited which is incorporated in the United Kingdom. About Bestway Group Bestway Group is a diversified multinational family-owned business and the largest overseas investor in Pakistan. Bestway Group was founded in 1976 by Sir Anwar Pervez OBE HPk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East. UBL is one of the 6 subsidiaries of the Bestway Group which also contains Bestway Wholesale, Well Pharmacy, Real Estate, Bestway Cement Limited and Bestway Foundation.
