Jobs at ZWILLING J.A. Henckels LLC

Supports Staub’s e-commerce business through product setup, product data maintenance, on-site merchandising, campaign execution, and social commerce catalog management. Monitors sales, conversion, traffic, AOV, and product performance; builds recurring spreadsheet reports; identifies merchandising and UX opportunities; and partners with performance marketing teams on campaigns, product feeds, tracking, and optimization.

Drive growth of commercial knife sharpening services across food service and hospitality accounts. Responsibilities include new business development, account management, key account growth, inbound sales support, quoting, client visits, cross-selling, lead qualification, market research, and coordination with sharpening specialists, logistics, and leadership. The role also supports service scheduling and routing logistics while maintaining strong client relationships and service quality.

Provides advanced support and operational oversight across enterprise applications, SAP, infrastructure, warehouse and retail systems, security platforms, cloud tools, and legacy technologies. Troubleshoots complex cross-domain issues, coordinates with technical and business teams, maintains documentation, supports incident response, and contributes to IT projects and system integrations. Acts as a technical escalation point and advises IT leadership while independently managing technology enhancements.

Provides advanced support and operational leadership across enterprise applications, infrastructure, SAP integrations, warehouse and retail technologies, security systems, and legacy platforms. Troubleshoots complex cross-domain incidents, maintains on-premises and cloud environments, manages documentation and runbooks, supports IT projects, and serves as a technical escalation point. The role coordinates with infrastructure, desktop, store, field IT, vendors, and business stakeholders while independently managing technology enhancements and system improvements.

Drive growth of commercial knife sharpening services across hospitality and food service sectors. Identify and close new business, manage client relationships, create tailored service programs, cross-sell products and services, meet revenue targets, and collaborate with sharpening specialists and regional managers. The role requires regional client visits, industry-event attendance, strong communication, independent work, and knowledge of culinary or food service environments.

Manage SKU setup, product descriptions, images, dimensions, and marketplace assets across retail platforms. Create and maintain Syndigo enhanced content, Amazon A+ Content, and storefront pages, including promotional banners. Optimize product imagery and coordinate with Sales, Marketing, and Product Management to ensure accurate, complete, and launch-ready content.

Part-time retail Keyholder responsible for shift leadership, store opening and closing, POS and asset management, inventory replenishment, customer service, sales support, product presentation, demonstrations, and special events. The role requires flexible availability, culinary passion, strong communication, adaptability, and the ability to stand, walk, lift at least 35 pounds, and use a ladder.

Drive growth of ZWILLING’s commercial knife sharpening services by identifying and closing new business with restaurants, hotels, caterers, and food service organizations. Build client relationships, create tailored sharpening programs, cross-sell products and services, meet revenue targets, and collaborate with sharpening specialists and regional service managers. Monitor hospitality industry trends and travel regionally for client meetings and industry events.

Supports and enhances enterprise applications, infrastructure, warehouse and retail technologies, and specialized operational systems. Troubleshoots complex cross-domain issues across SAP, servers, networks, security, POS, automation, and legacy platforms. Coordinates with technical and business teams, contributes to IT projects, maintains documentation, participates in incident response, and serves as a technical escalation point and subject-matter leader. The role provides guidance and operational continuity without direct people-management responsibility.

Provides advanced support and administration across enterprise applications, infrastructure, warehouse and retail technologies, SAP integrations, security systems, cloud tools, and legacy platforms. Troubleshoots complex cross-domain incidents, supports IT projects, maintains documentation, coordinates with technical and business teams, and serves as a subject-matter escalation point. The role also assists with IT strategy, operational oversight, system enhancements, testing, vendor coordination, and continuity of mission-critical systems.

Supports e-commerce product setup, product data quality, on-site merchandising, promotional placements, campaign execution, product feeds, and social commerce catalogs. Monitors sales, conversion, traffic, AOV, and product performance through recurring spreadsheet reporting. Partners with performance marketing and cross-functional teams to improve merchandising, campaigns, content, promotions, and revenue outcomes.

Supports the daily administrative, financial, inventory, mailroom, customer account, route, and driver operations of a commercial sharpening workshop. Responsibilities include building orders, organizing pickup racks, assisting with route planning, reconciling payments, maintaining inventory, communicating with customers and drivers, documenting service issues, supporting process improvements, and performing physical tasks such as loading vehicles and handling boxes and knives.

Supports performance and growth marketing for three direct-to-consumer brands. Responsibilities include coordinating paid media agencies, launching and optimizing campaigns, managing performance reporting and KPIs, translating analytics into recommendations, supporting ecommerce conversion initiatives, coordinating creative assets and workflows in Jira, and maintaining product feeds, tracking, tagging, and marketing technology implementations.

Manages US marketing communications for ZWILLING’s family of brands, localizing global campaigns, shaping brand strategy, and ensuring consistent messaging. Owns go-to-market readiness for product launches, including launch kits, sell sheets, and retail support assets. Coordinates the marketing calendar, manages one employee, interns, and external support, and oversees point-of-sale and fixturing programs. Partners cross-functionally with Sales, Product, ECommerce, Social, Operations, and suppliers.

Paid fall internship providing students with hands-on experience in a consumer goods business environment. Interns will join a department aligned with their interests, contribute to meaningful projects, collaborate with professionals, and gain practical exposure to business operations. Responsibilities require Microsoft Office proficiency, organization, time management, communication, teamwork, multitasking, and independent work. Data analysis and visualization skills and prior internship experience are preferred.

Executes influencer marketing campaigns for culinary and food creators, including strategy support, campaign briefs, partnership management, contract negotiation, content curation, trend monitoring, performance reporting, and optimization. Collaborates with product, creative, and digital teams on launches and events, and supports local influencer activations for warehouse sales.