Teams at Zip

Manage enterprise SaaS customer accounts through renewals, upsells, adoption, and value realization. Act as a trusted advisor and product consultant, negotiate renewal contracts, identify customer needs, demonstrate the platform, and coordinate internal teams to close deals. Develop procurement expertise, use sales intelligence tools to manage sales cycles, and contribute to evolving sales processes at a high-growth startup.

Enterprise Account Executive responsible for closing new enterprise SaaS customers, prospecting, managing value-based sales cycles, delivering product demonstrations, and serving as a trusted advisor. The role requires becoming an expert in Zip’s procurement platform and market, using sales intelligence tools, evangelizing the product, and helping shape sales processes at a high-growth startup. Candidates need 5+ years of enterprise technology SaaS closing experience, strong communication and organizational skills, relevant tools experience, and a bachelor’s degree or equivalent.

Manage a portfolio of B2B customers, define and deliver business outcomes, drive adoption and retention, and advise clients on procurement best practices. Build stakeholder relationships, monitor customer health metrics, train users, manage renewals with Sales, and partner with Product and Engineering to translate customer needs into solutions. The role also involves implementation support, workflow optimization, project management, and improving Customer Success processes.