Teams at Zip

Lead and scale Zip’s EMEA Commercial Sales organization across Europe. Manage frontline sales managers, drive revenue performance, pipeline creation, forecasting, territory expansion, hiring, coaching, and sales-process improvement. Build a predictable, high-performing sales organization while partnering cross-functionally with marketing, business development, partnerships, operations, customer teams, and executives. Remain involved in strategic opportunities and customer engagements.

Manage enterprise SaaS customers through renewals, upsells, adoption, and value realization. Serve as a trusted advisor and product expert, negotiate contracts, identify customer needs, support deal closure, and maintain accurate renewal updates. Partner with Customer Success and broader internal teams while helping shape sales processes in a rapidly growing startup. Build expertise in procurement and use sales intelligence and engagement tools to manage deal cycles and customer relationships.

Leads strategic enterprise software implementations for complex, global customers. Acts as executive sponsor, oversees deployment risk, designs scalable implementation methodologies and governance, mentors implementation managers and solutions architects, and partners with Sales, Product, Engineering, and Customer Success. The role requires executive stakeholder management, technical problem-solving, process standardization, quality oversight, and experience scaling professional services teams in SaaS or B2B technology environments.