Teams at Zillion Technologies, Inc.

Investigates suspected fraud and illegal activity involving customers, teammates, vendors, and third parties. Responsibilities include evidence gathering, case management, fraud recovery and remediation, law-enforcement coordination, court presentation, and sensitive customer communications. The role balances fraud risk with customer experience, supports victims, resolves escalated complaints, and maintains legally compliant records while working independently under general supervision.

Design and architect enterprise ServiceNow ITAM and ITOM solutions, including Discovery, Cloud Discovery, Service Mapping, CMDB, CSDM, Integration Hub, and Flow Designer. Develop integration automations with third-party tools, maintain CMDB data integrity and relationships, and manage IT asset lifecycle, software licensing, and hardware assets using SAM Pro and HAM Pro. Define implementation roadmaps and analyze CMDB health, workspace, discovery, and dashboard data. ServiceNow architecture or administration certifications are expected.

Lead and manage the Accounts Payable team ensuring timely invoice processing, payments, GL coding, controls, 1099 processing, audits, onboarding new entities, process improvements, documentation, cross-training, and compliance with bank policies and BSA/AML requirements.