Jobs at Zero Networks

Design, develop, and maintain backend systems, APIs, databases, and platform infrastructure. Integrate backend and frontend functionality, optimize system performance, troubleshoot issues, and collaborate with product managers and cross-functional stakeholders. The role requires production backend engineering experience, proficiency in a backend language such as Go or C#, and experience with Kubernetes, Helm, Node.js, TypeScript, Elasticsearch, and relational databases.

Provide empathetic technical support for a network security SaaS product by diagnosing customer issues, collaborating with cross-functional teams, improving product functionality, and maintaining high service standards. The role requires strong Windows, Linux, Active Directory, Group Policy, PowerShell, Python, networking, and security expertise, along with excellent communication, problem-solving, and independent-working skills.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Own the technical product strategy and roadmap for network security and endpoint agent solutions. Define specifications, user stories, acceptance criteria, backlog priorities, performance requirements, and deployment mechanics. Collaborate with engineering, QA, customers, sales, and customer engineering on technical tradeoffs, integrations, and product delivery. Conduct competitive analysis and monitor cybersecurity trends while translating complex networking and operating-system requirements into actionable product plans.

The Regional Sales Manager will drive bookings growth and account development, focusing on acquiring new clients and expanding existing ones in cybersecurity.

The Senior Backend Engineer will design, develop, and maintain backend infrastructure, optimize data management, and collaborate with cross-functional teams to enhance system performance.

Manage the full accounts payable cycle, including invoice review, coding, approvals, vendor payments, vendor record maintenance, expense processing, credit card and account reconciliations, and month-end close support. The role requires a Certified Bookkeeper Type 2 credential, at least three years of bookkeeping or accounting experience, hi-tech industry experience, and proficiency with Priority ERP. Strong organization, attention to detail, communication, and deadline management are essential.

Ensure customers realize value post-purchase by driving product usage, delivering training, supporting deployments, resolving technical issues with support/R&D, conducting regular engagements, and relaying customer feedback to improve the product.