Teams at Zero Networks

Design, develop, and maintain backend systems, APIs, databases, and platform infrastructure. Integrate backend and frontend functionality, optimize system performance, troubleshoot issues, and collaborate with product managers and cross-functional stakeholders. The role requires production backend engineering experience, proficiency in a backend language such as Go or C#, and experience with Kubernetes, Helm, Node.js, TypeScript, Elasticsearch, and relational databases.

Provide empathetic technical support for a network security SaaS product by diagnosing customer issues, collaborating with cross-functional teams, improving product functionality, and maintaining high service standards. The role requires strong Windows, Linux, Active Directory, Group Policy, PowerShell, Python, networking, and security expertise, along with excellent communication, problem-solving, and independent-working skills.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.