Jobs at Zelh

Generate and verify freight shipment invoices, validate rates and surcharges, process credits and rebills, resolve billing discrepancies, communicate with clients, maintain accurate shipment and billing records, support month-end activities, and recommend process improvements. The role collaborates with Sales, Operations, and Finance and requires strong attention to detail, data accuracy, communication, and deadline management in a remote work environment.

Monitor load boards, bid on spot and exception freight, and optimize automated pricing bots to improve win rate, coverage, and margin. Analyze market trends, lane rates, carrier capacity, and bid outcomes; recommend pricing rule and rate changes; maintain CRM records; and provide performance reporting and forecasting. Collaborate with carrier sales, operations, technology, and leadership teams.

Manage daily customer shipment execution, including load scheduling, tracking, documentation, and TMS updates. Serve as the primary contact for shipment-related customer communication, proactively resolving delays and service issues. Coordinate load recovery, escalate incidents, maintain accurate records, validate routing and billing information, and support reporting, claims, and account service-level agreements while collaborating with carriers and internal teams.

Reviews and verifies shipment documents, tracks missing paperwork, communicates with carriers, uploads proof of delivery documents, checks rate agreements and charges, and supports billing and accounting operations. The role requires strong English communication, computer skills, organization, attention to detail, teamwork, and the ability to learn logistics processes quickly.

Build and schedule 40–50 truckload shipments daily using transportation management and appointment systems. Validate shipment details, follow account-specific SOPs, document load histories, communicate with shippers and receivers, resolve exceptions, and meet production and quality targets. The role also requires identifying automation opportunities, improving processes, and coordinating with sales and operations teams. Work is remote or office-based, Monday through Friday, 07:30–16:30 CST.

Manage client and candidate interview scheduling, calendar updates, interview facilitation, communication, documentation, and issue resolution. Own client accounts throughout the recruitment lifecycle, provide account health updates and feedback, identify expansion opportunities, coordinate with sales, and advocate for customer experience improvements. The role requires strong organization, communication, adaptability, and proficiency with virtual meeting and calendar tools.

Manage after-hours expedited freight operations, including carrier sourcing, dispatching cargo vans and box trucks, shipment tracking, pickup and delivery coordination, customer communication, and issue resolution. Support Truckload operations during slower periods by tracking shipments, communicating with carriers, updating the TMS, and ensuring shipments remain on schedule.

Manage a portfolio of freight brokerage customer accounts, strengthen relationships, grow shipment volume, conduct account reviews, resolve escalations, and protect profitability. Oversee carrier booking, load coverage, tracking, rate negotiations, documentation, invoices, proof of delivery, and billing handoffs. The role requires strong U.S. logistics experience, communication skills, TMS proficiency, and availability during Pacific Time hours. This is a fully remote position.

Handles accounting-related responsibilities supporting logistics operations. The job description provides no additional details about duties, qualifications, compensation, travel, or work environment.

Enter, verify, update, and audit shipment, inventory, and logistics data. Maintain electronic and physical records, resolve discrepancies, collaborate with warehouse and transportation teams, generate reports, protect confidential information, and identify process improvements or automation opportunities. The role requires accuracy, organization, time management, and effective communication in a remote, fast-paced environment.

Provide customer support for logistics and dispatch: handle inbound calls and emails, coordinate shipments using internal systems and databases, resolve client and vendor issues, and perform assigned duties to support daily operations.

Build and schedule 40–50 truckload shipments daily using transportation management and appointment systems. Validate shipment details, document load histories, communicate with stakeholders, follow account-specific SOPs, resolve exceptions, and identify automation opportunities to improve throughput and accuracy. The role requires meeting quantitative and qualitative targets while supporting sales and operations teams.

Build and schedule 40–50 truckload shipments daily using transportation and appointment systems. Validate shipment details, follow account-specific SOPs, document load histories, communicate with shippers and receivers, manage related emails, escalate exceptions, and identify automation opportunities. The role requires meeting production and quality targets while partnering with sales and operations teams.

Build and schedule truckload shipments using transportation management and appointment systems. Validate shipment details, document load histories, follow account-specific SOPs, communicate with stakeholders, manage emails, meet production and quality targets, and identify automation opportunities to improve throughput and reduce manual work.

Build and schedule 40–50 truckload shipments daily using transportation and appointment systems. Validate shipment details, follow account-specific SOPs, document load histories, communicate with shippers and receivers, resolve exceptions, and identify automation opportunities. The role requires meeting production and quality metrics while supporting sales and operations teams. It is remote or office-based, Monday through Friday, with a 07:30–16:30 CST schedule.

Audits freight bills and carrier invoices against contracts, shipment data, routing guides, and rating structures. Identifies billing discrepancies, cost leakage, and overcharges while maintaining audit trails and supporting financial controls. Collaborates with operations, carriers, procurement, and client teams to resolve rating issues. Prepares audit reports, tracks KPIs, supports process improvements, and contributes to automation, system migrations, client audits, and contract realignments.

Manage a portfolio of 35–45 active air import, ocean import, and domestic trucking shipments using CargoWise. Coordinate carriers, agents, truckers, customs brokers, and clients; prepare shipment documents; monitor customs clearance; schedule delivery and final-mile coordination; maintain accurate files; reconcile costs and invoices; and manage high email volumes.

Build and schedule 40–50 truckload shipments daily using transportation management and appointment systems. Validate shipment details, document load histories, communicate with shippers and receivers, manage related emails, follow account-specific SOPs, identify automation opportunities, and escalate exceptions. The role requires accurate, metrics-driven work, collaboration with sales and operations teams, and strong organizational, communication, multitasking, and problem-solving skills.

Process and record vendor invoices and payments, maintain vendor records, resolve discrepancies, support month-end closing, prepare reports, and assist the Finance team with AP-related administrative tasks and process improvements.