Jobs at ZainTECH

Drive revenue by positioning and selling end-to-end modern infrastructure solutions across enterprise and government customers in Kuwait. Lead technical sales engagements from discovery to handover: solution design, vendor engagement, PoCs, RFP responses, executive presentations, and pipeline/forecast management.

Lead partner enablement, onboarding, governance, and operational readiness across Tier 2 and Tier 3 partners. Drive certification progression, readiness plans, renewals, and lifecycle processes. Coordinate with Product, Technical, Delivery, and Operations to ensure partner compliance, documentation, performance tracking, and continuous improvement of partner management frameworks.

The Sales Development Representative is tasked with growing revenue in SMB accounts through upselling, cross-selling, and new business development while maintaining strong customer relationships and managing sales pipelines.

The Senior Presales Engineer designs enterprise infrastructure and end-user solutions, guiding customers through technical presentations, solution architectures, and presales processes while collaborating with sales, delivery teams, and vendors.

The Senior Microsoft Engineer resolves complex technical issues, mentors junior engineers, collaborates across teams, and leads incident response for outages.

The Senior Cloud Architect leads the design and implementation of cloud architectures on Azure and multi-cloud environments, focusing on scalability, security, and governance, while mentoring teams and aligning technical efforts with business goals.

This role focuses on driving revenue growth from SMB accounts through management, upselling, cross-selling, and new business development activities while collaborating with sales teams.

The Senior Cloud Engineer leads technical investigations, mentors junior engineers, and delivers cloud solutions with a focus on Azure services for enterprise clients.

The L1 Support Engineer provides first-line technical support, diagnoses technical issues, and collaborates with higher support levels to ensure customer satisfaction.

The Technical Sales Consultant drives revenue growth by identifying and closing AI and analytics opportunities, engaging clients, managing pipelines, and collaborating with partners to support sales strategies.

The Cloud DevOps Engineer will design, deploy, and manage AWS cloud solutions, ensuring infrastructure security and governance, while integrating CI/CD processes and collaborating with teams.

The Cloud Solutions Architect designs and delivers cloud solutions using OCI and AWS, engages with customers, and provides technical guidance for cloud transformation and architecture expertise.

Perform hands-on penetration tests across networks, web, APIs, wireless, and infrastructure; validate exploitability, assess business impact, produce detailed vulnerability reports, and provide remediation guidance while ensuring testing governance and compliance.

Investigate, contain, eradicate, and support recovery from cybersecurity incidents across customer and enterprise environments. Perform technical investigations, analyze IOCs and attacker TTPs (MITRE ATT&CK), coordinate containment and recovery actions with stakeholders, escalate to forensics or malware analysis as needed, produce incident reports, and improve incident response playbooks through exercises and post-incident reviews.

Lead cybersecurity advisory engagements across MENA: assess maturity, perform gap and risk assessments against ISO27001/NIST/CIS, develop remediation roadmaps, advise on GRC, security architecture (IAM, network, cloud, endpoints), craft policies and operating models, and present recommendations to executive and regulatory stakeholders.

Perform forensic evidence acquisition, preservation, analysis, and reporting across endpoints, servers, mobile, virtual and cloud environments. Support incident response, legal and regulatory investigations, reconstruct timelines, analyze artifacts and present findings to technical and non-technical stakeholders while maintaining chain of custody and evidence integrity.

Provide 24x7 SOC monitoring, triage alerts from SIEM/EDR/firewalls, validate and classify events, perform first-level incident analysis, create tickets, escalate to Tier 2, document investigations, and follow SOC playbooks and compliance requirements.

Lead and manage 24x7 SOC operations for monitoring, detection, and incident response. Serve as primary escalation for high-severity incidents, coordinate cross-team response, drive detection improvements, mentor SOC analysts, ensure SLA compliance, and maintain operational documentation and reporting.

Design, implement, and maintain SIEM and SOAR platforms for a Managed SOC. Develop detection content, integrate security tools and cloud environments, automate workflows, support SOC analysts during investigations, and continuously improve SOC performance and documentation.

Investigate and validate escalated security incidents, perform advanced log, network and endpoint correlation, conduct root cause analysis and threat hunting, develop and tune SIEM detection rules and dashboards, support containment and incident response, maintain incident documentation, and mentor L1 analysts.