Jobs at ZainCash.jo

Provide first- and second-level IT support, troubleshoot hardware/software and network issues, administer Windows and Linux servers (AD, DNS, DHCP, GPO), support virtualization (VMware/Hyper-V), manage endpoints and peripherals, document incidents in a ticketing system, and collaborate with senior IT staff on infrastructure projects.

Lead end-to-end card product development: define BRDs and technical requirements, manage backlog and releases, coordinate cross-functional launches, support QA/UAT, monitor KPIs, ensure regulatory and scheme compliance, and drive continuous improvement for prepaid and credit card products.

Support and maintain core financial systems and data platforms: run SQL queries, monitor system performance, troubleshoot incidents, assist with integrations, releases, testing, reporting, and document processes to ensure data accuracy and operational continuity.

The Frontend Developer Specialist is responsible for delivering frontend features using React.js and React Native, mentoring junior developers, optimizing performance, and collaborating with teams to ensure quality user experiences.

Provide high-level administrative and personal support to the CEO: manage calendar, communications, travel, meetings, briefing materials, minutes, confidential documents, event and basic project coordination, and personal errands to enable CEO focus on strategic priorities.

Drive customer value management through data collection, analysis, segmentation, and campaign management. Build dashboards, forecasts, and models to optimize retention, cross-sell and up-sell initiatives across channels, and support market research, campaign measurement, and automation.

Evaluate and monitor creditworthiness for individual and corporate clients through financial and behavioral analysis, credit scoring, underwriting, and portfolio performance tracking. Develop and refine credit risk models, policies, and automated scoring; prepare reports and dashboards for management; support collections and recovery strategies; ensure regulatory compliance; train junior analysts and recommend process improvements to maintain portfolio health.

Monitor and investigate suspicious financial transactions to ensure AML/KYC compliance. Conduct due diligence and enhanced reviews, screen against sanctions lists, prepare regulatory reports, maintain documentation, collaborate with legal and risk teams, recommend controls, and train staff. Leverage AML tools and data analysis to detect and mitigate financial crime risks.