Teams at ZainCash.jo

Owns strategy, roadmap, and outcomes for a key digital product area. Leads the full product lifecycle from customer discovery and problem definition through delivery, launch, measurement, and optimization. Responsibilities include customer and market research, prioritization, KPI management, business-case development, stakeholder alignment, risk and dependency management, regulatory compliance, product analytics, and mentoring junior Product Managers. Experience in digital financial services or fintech is advantageous.

Supports core financial systems and data platforms through database operations, SQL queries, system monitoring, troubleshooting, reporting, integrations, releases, testing, and deployment. Maintains dashboards, documents technical processes, supports transaction monitoring, and helps ensure data accuracy, security, compliance, and business continuity while collaborating with IT, Finance, Operations, and Marketing teams.

Support and maintain core financial systems and data platforms: run SQL queries, monitor system performance, troubleshoot incidents, assist with integrations, releases, testing, reporting, and document processes to ensure data accuracy and operational continuity.